Efficient Managed IT Services in Baltimore

Experience better IT integrity with our scalable and reliable managed IT services.

 

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Best Managed IT Services in Baltimore

Take your business to newer heights with our managed IT services in Baltimore. TECEZE is famous for providing organizations with a wide range of hybrid IT services, which are reliable, efficient, and cost-effective. Once we take over your IT department, our responsibilities include everything from 24/7 IT support and maintenance to providing on-demand responses to specific IT issues. Our managed IT services include infrastructure support, database management, and managed security.

Technical Resource
Our team is composed of dynamic and highly experienced professionals who excel in their respective fields.

Our Objectives
Helping organizations achieve their goals through strategic and strong IT roadmaps.

SOC as a Service-back-side

Technical Resource
Our team is composed of dynamic and highly experienced professionals who excel in their respective fields.

Our Objectives
Helping organizations achieve their goals through strategic and strong IT roadmaps.

Our Managed IT Services in Baltimore

Our end-to-end managed IT solutions can help you reduce in-house overhead, increase efficiency, and improve uptime management. We can help you revamp your IT infrastructure. Here are some of the most compelling features of our services:

  • 24 X 7 Onsite Support
  • 24 X 7 Remote IT Support
  • Proactive Health Monitoring
  • Active Security Monitoring
  • Cloud Services Management
  • Business Continuity
  • Professional Services
  • Projects and Consultancy
  • Online Connectivity and Phone Support
  • Cloud Solutions
  • Hardware Maintenance & Support
Add-on Services
  • Virtual CIO Services
  • Cybersecurity Assessment and Management
  • Cloud Migration and Management
  • IT Vendor Management
  • Cloud Migration and Deployment Services
  • Email and Collaboration Tools Management
  • Help Desk and End-User Support Services
  • Virtualization and Containerization Services
  • Disaster Recovery and Business Continuity Planning
  • Mobile Device Management
  • IT Procurement and Vendor Management
  • Network Security and Firewalls Management
  • Application Management and Support
  • IT Budgeting and Planning Services
Global Partnerships. Innovative Solutions.

Meet Our Technology Partners

Why Choose Our Managed IT Services in Baltimore, USA
SOC as a Service-night-see

Being one of the top providers of managed IT services in Baltimore, we have the necessary expertise that makes us the ideal IT support partner for any organization.

 


Award-winning Services
No matter what your IT support needs are, you can always rely on our superior work, attention to detail, and high work ethics.  


Affordable Package
One look at our IT managed services price list will tell you that we offer the most affordable packages that all businesses can afford.


Round-the-Clock Assistance
When working with us, you get to enjoy round-the-clock IT support. We are always here for minor hiccups and major emergencies.


NOC & SOC Centers
We have our very own SOC (Security Operations Centers) and NOC (Network Operations Centers) in the USA and UK as part of our infrastructure.

We are the top IT managed service providers

There are endless advantages to choosing our Baltimore managed IT services. Our ROI-driven methods, expert assistance, and solid strategies bring about organization-wide positive changes. Our services are there to meet all of your IT operational needs. We strive to provide our clients with the highest standards of managed IT services.

 

Plan & Price Bronze

Price - TBD

Silver

Price - TBD

Gold

Price - TBD

Asset discovery & inventory tick tick tick
Vulnerability assessment tick tick tick
Intrusion detection tick tick tick
SIEM event correlation tick tick tick
Incident response tick tick tick
Endpoint detection and response tick tick tick
Log management tick tick tick
Compliance reports tick tick tick
Email alerts tick tick tick
Federation ready tick tick tick
Integrated ticketing & alerting tick tick
(Service Now, Jira, Slack, Datadog)
Orchestration with security tools tick tick
(such as Palo Alto Networks, Carbon Black, Cisco Umbrella)
Automated incident response & forensics tick tick
Dark web monitoring tick tick
Support for higher data volumes tick tick
Supports PCI log storage requirements tick
Enhanced support case response times tick

Our Simple Yet Efficient On-Boarding Process

Organizations, regardless of their size, often have reservations about outsourcing their entire IT responsibilities and infrastructure to a third-party provider. That is why facilitating a smooth transition is the key to winning their trust. Our onboarding process is marked by solid strategies and quality assurance that help us build successful long-term partnerships. The decision to rely on TECEZE is always the right one.

teceze

Dedicated User Management Team

We assign a dedicated transition manager to every project. They set up the plan in motion and determine what is required to perform a smooth and hassle-free transition and implementation.

Knowledge Transfer

We rely on our internal teams and existing suppliers to obtain and share information. We also define the roles, responsibilities, and obligations of each party during this process.

Reverse Knowledge Transfer

This is the part where our clients or partners provide documented feedback to project SMEs (subject matter experts) to demonstrate their knowledge acquired during the transition process.

Service Setup

At this stage, we create a well-organized structure to provide our services seamlessly. We outline the roles and responsibilities of each member to facilitate smooth operations.

Service Transition

We take every step to ensure a smooth transition of responsibilities from the current supplier to us for a seamless migration, preventing any negative impact on the business.

Cloud Handover

After reaching the "service start date," we shoulder all the responsibilities as per the SLA to deliver all the in-scope services. We also keep our clients informed at all times.

OUR ESTEEMED CLIENTELE

We are trusted by companies globally around

accenture
Collabera
CRISIL
Deloitte
DXC Technology
EXL Service
genpact
NTT
GP Strategies
HCL
HEXAWARE
HITACHI
Infosys
INFOVISION
iOPEX IT
KPMG
Kyndryl
Latentview
LTIMindtree
Marriot
NEC
Phillipscorp
Prasoft
Prodapt
Siemens
Sutherland Global
Synechron
Tata Communications Ltd
Tiger Analytics
VFS Global
wipro
WNS
ACG World
ACT Corp
Aditya Birla
AsianPaints
AXA Investment Managers
Bajaj Finserv
Bourne Partners
Credable
ECI Building
Future Generali
Genesys International
GMR
HCA Healthcare
HDFC Life
Hogan Lovells
ICICI Bank
JL Morison
Metro brands
Muthoot
Outsell
Radisson Blu
RBI
rbi
SBI securities
Sucden Financial
Tanner Pharma
Tata 1mg
Turtlemint
TVS Credit
Vyaire medical
wework
Aakash Education
accelits
Advanz Pharma
aicsteel
Applexus Technologies
Arcmed
Aurionpro
Axiomtelecom
Ayana
BDO India
Boomi
BramhaCorp
Capriglobal
chowgule
Konverge
DVA Group
dynatradegroup
enrsingapore
FACTSET
Focus Group
Focus
Futaba
Giesecke & Devrient
Graphene
PSA Mumbai
Hindalco
Hindustan Times
IIFL
IMGC
Immuneel
impactqa
cooperstandard
Futuba
Incred Finance
Indiabulls
Indiashelter
Indus Coffee
Industrial Bank of Korea
IT Teams
Jindal steel & power
Karexpert
Kearney
kusum healthcare
KYN
landmark retail
ltg
Lectrix
Liebherr
Linedata
Link systems
Livguard
Lodha
Manipal Global
Midland Microfin
Mirae Asset
Modi
mottmac
Konverge
MWELASE Mining
NBNCO
NHS
Novomed
NSK
Olin
Omron Healthcare
One World
Orpington Endoscopy
Ozark
Pix Transmission
Poonawallafincorp
Ravi Technoforge
RED TAG
Regrow Bio Science
Sanghamithra
Setcoauto
Share Community
Signet
Skyspecs
SSF Plastics
Sterling Holidays
Stivaph
Suzlon
SwitzGroup
Synergyship
TATA Technologies
Tellermate
The Quorum club
Trukker
Unext
Verin Soft
Vitesse
VVDN Technologies
Welcom Hotel
MILESTONE ACHIEVEMENTS

Baltimore's Leading Managed IT Service Provider

We always strive to provide the best managed IT services to organizations everywhere. Since our inception, we have been steadily building on that objective.  

11+

YEARS OF EXPERIENCE

1000+

SATISFIED CLIENTS

5000+

PROJECT DELIVERED

2500+

TECHNICAL RESOURCES

25+

GEOGRAPHICAL LOCATION

95+

COUNTRIES COVERAGE

100+

TECHNOLOGY PARTNERS

milestone
Services

One-stop managed IT services

24/7 NOC Support
Our NOC centres located in the USA and UK provide round-the-clock support to manage and monitor your databases, servers, networks, and applications.

Analytics
Our analytics services are focused on providing data-driven insights to help you optimize the development process, improve code quality, and accelerate time-to-market.

Cloud Integration
Efficiently move your applications, data, and infrastructure to top cloud platforms with our expertise, ensuring flexibility, scalability, and cost-effectiveness.

Cloud Product Assistance
We provide thorough end-to-end IT support assistance to ensure better efficiency and productivity of your cloud-based processes and products.

Comprehensive Firewall Management
TECEZE's comprehensive firewall management solutions are designed to meet all your infrastructure security requirements, ensuring that your operations are protected from imminent dangers

Custom Software Development
Our experts will help you with the development of custom software solutions tailored to your business needs, from web and mobile applications to enterprise software.

Cutting-edge SOC Centers
We use the latest tools and techniques to detect vulnerabilities, ensuring that your business is always protected against potential risks through our global SOC centers.

Cybersecurity Solutions
At TECEZE, our cybersecurity solutions prioritize data privacy and ensure maximum uptimes for your business operations through cutting-edge technologies.

Data Backup and Recovery
TECEZE offers data backup and recovery services. This ensures the security of your business data and is also recoverable during any external calamities. 

Firewall Management Services
TECEZE's firewall management services offer comprehensive and well-suited firewall solutions to ensure that your business operations remain secure without any room for entry points or loopholes.

Firewall Optimization
With our firewall optimization services, we are responsible for fine-tuning network security settings with the goal of maximizing performance and protection.

IT Helpdesk Support
Get reliable technical support and quick issue resolution through responsive helpdesk services, including system maintenance and user support.

IT Roadmapping Strategy
Our experienced team of experts takes a strategic approach to developing an IT roadmap that aligns with your business goals and objectives.

Managed Firewall
Helping your business with comprehensive firewall management services with end-to-end security infrastructure strengthening is on us. 

Mobile App Development
Building feature-rich, functional, and user-friendly mobile apps for iOS and Android platforms is our core specialty. We excel at native, hybrid, and cross-platform app development.

NOC and SOC Centers
Our NOC centres provide 24x7 monitoring and remediation solutions for networks, databases, servers and applications.

NOC as a Service
Our NOC centres across the USA provide recovery and remediation solutions for databases, networks, servers, and applications.

Security Perimeter Design
We perform a comprehensive assessment of an organization's network security needs before offering them tailored solutions to achieve 100% network security.

Smart Hands
In IT, Smart Hands are technical support systems that leverage on-site technicians, who can respond to any problem quickly and efficiently.

State-of-the-Art SOC Centers
Our advanced SOC centres offer highly efficient internal and external penetration testing services, identifying and mitigating potential security threats to your business before they can cause any harm.

Strategic IT Roadmapping
Our team of seasoned experts takes a strategic approach to developing IT roadmaps that align with your business objectives.

Virtual CIO Services
Our virtual CIO services provide strategic IT leadership and decision-making capabilities, enabling your business to leverage IT for competitive advantage.

Virtualization
Optimize your IT resources and improve efficiency through virtualization technologies, consolidating servers, reducing costs, and enhancing workload management.

Real Testimonials. Real people.

What our clients say…

Teceze allows us to focus on our core competency, while giving us access to world-class B2B technology and expertise. It’s great to have a partner

Jorge Martinez

IT Director

TECEZE's team of experts are always available to provide quick and effective solutions to any security issues we face. We highly recommend their SOC services!

 

Susan Johnson

Director of IT

We are extremely pleased with the level of security and protection provided by TECEZE's SOC as a service. They have a comprehensive security monitoring system that ensures that all potential security threats are detected and prevented promptly.

Paul Gladius

CEO

With their advanced monitoring tools and technologies, we have been able to proactively identify and mitigate security threats, preventing potential cyber-attacks. Kudos to the whole team who are definitely the game-changers!

 

Ricky Renil

Managing Director

TECEZE provided us with an exceptional Cyber Essential Plus certification service. Their team of cybersecurity experts was highly skilled and knowledgeable, guiding us through the entire certification process with ease.

Susan Johnson

Director of IT

We highly recommend TECEZE for any small business looking to achieve Cyber Essential Plus certification and secure its online presence. Kudos to the great work team.

 

Ricky Renil

Managing Director

TECEZE's Cyber Essentials service was a game-changer for our business. Their expert team provided us with comprehensive solutions tailored to our specific needs, ensuring maximum protection against cyber threats. Highly recommended!

Susan Johnson

Director of IT

We engaged TECEZE to help us achieve GDPR compliance solutions, and we were impressed with their knowledge, professionalism, and attention to detail. Their team worked closely with us throughout the process, and we were very happy with the deliverables.

Susan Johnson

Director of IT

Their team of experts were very knowledgeable, and they were able to guide us through the process with ease. We felt confident that we were in good hands with TECEZE, and we would recommend their services to anyone looking for GDPR compliance solutions."

 

Paul Gladius

CTO

TECEZE's HIPAA compliance services were exceptional. They were very responsive and communicative throughout the process, and we felt confident that we were fully compliant with HIPAA.

 

Paul Gladius

CTO

They provided us with an outstanding HIPAA compliance solution that was tailored to our organization's needs. We were very pleased with the outcome, and we would highly recommend TECEZE to any organization looking for HIPAA compliance services."

 

Ricky Renil

Managing Director


As a small team, we were struggling to keep up with the constant security threats that come with being online. But thanks to TECEZE's skilled team and their continuous application scanning, we now have peace of mind knowing that our systems are being constantly monitored and protected.

Susan Johnson

Director of IT

We were hesitant to outsource our security testing, but TECEZE's team quickly won us over with their expertise and human touch. Their team was responsive and patient with our questions and concerns, and they took the time to explain their findings and recommendations in a way that was easy for us to understand. 

Ricky Renil

Managing Director

We recently worked with TECEZE to conduct external penetration testing on our company's network. The team was highly professional and knowledgeable, and they provided us with a comprehensive report detailing all the vulnerabilities they found.

Susan Johnson

Director of IT

Thanks to their expertise, we were able to patch the vulnerabilities and secure our network. We highly recommend TECEZE for any external penetration testing needs.

Paul Gladius

CTO

I reached out to TECEZE for external penetration testing and was impressed by their professionalism and expertise. They conducted a thorough analysis of my website and provided me with a detailed report of their findings.

Ricky Renil

Managing Director

Their attention to detail and commitment to customer satisfaction makes them a valuable partner in protecting our business. A very transparent process and a data-informed approach were followed!

Ricky Renil

Managing Director

As a small business owner, my concern was about the potential impact of a security breach on my company. Their team of experts worked closely with me to develop a customized solution that addressed my unique needs and exceeded my expectations. I highly recommend TECEZE for its exceptional breach management services.

Ricky Renil

Managing Director

TECEZE's team was incredibly knowledgeable and thorough in their assessment of our firewall settings. They provided clear and actionable recommendations for improving our security and performance, and we couldn't be happier with the results.
 

Paul Gladius

CTO

I was skeptical about hiring firewall maintenance services, but after seeing Teceze's comprehensive approach to it, I feel that it is absolutely necessary. Their detailed analytics and logs gave us complete visibility into our network's security and performance.

William Chen

Startup owner

I have been using Managed IT Smart Hands Services for my business for several months now, and I am extremely satisfied with the level of service they provide. 

Jorge Martinez

Managing Director

TECEZE's firewall services have exceeded our expectations. Their systems are easy to use and manage, and we appreciate the regular reports they provide to help us stay informed about our network security.

Susan Johnson

Director of IT

Frequently Asked Questions
faq

Why does your business need managed IT services in Baltimore? +
This is the age of digitization and automation. Today, you cannot do without a sturdy IT infrastructure no matter what your business operations or goals are. Our managed IT services offer you a cost-effective way of maintaining an IT department.

What to consider before hiring IT managed services in Baltimore? +
Track record and reputation speak volumes about the quality of work that a managed IT service providers. Make sure to perform a background check before hiring.  

Which IT managed services providers in Baltimore should you choose? +
If you want some of the most experienced professionals in the industry to manage your IT department, you should rely on TECEZE as your managed IT partner.  

Why choose us? +
Our high standard of work, reliable technologies, and sturdy solutions are some of the reasons for hiring us. We offer customized and carefully curated strategies and services to all of our clients.

Is there room for scalability? +
Our clients get to enjoy the most flexibility. We have kept our packages and services scalable so that your IT requirements can evolve with time.

Are managed IT services the same as outsourcing? +
As your managed IT partner, we work alongside you when it comes to handling your organization's IT infrastructure. That sets us apart from outsourcing.

How to get started with our managed IT services? +
To know more about our services and packages, all you need to do is get in touch with us.  

How much do managed IT services cost? +
Our goal is to make managed IT services affordable and accessible to businesses of all financial capabilities. Our services also come with the highest ROI.

How much do managed IT services cost? +
We aim to offer customized managed IT services according to your budget and financial goals. We also strive to offer the highest ROI for every penny you spend on our services.  

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