Our Managed NOC as a Service ( Network Operations Center ) enables you to meet 24/7 infrastructure support and troubleshooting for your network security.
As an MSP, we have established our own NOC services that enable us to deliver exceptional deliverables such as comprehensive monitoring, troubleshooting, and reporting, SLAs that surpass industry standards, and effective vendor management. This means that we take complete ownership of all tickets and will not simply bounce them back to you when a vendor needs to be involved. Ensuring that our clients receive the highest quality of service and support, with minimal disruption and downtime is what we focus on.
Proactive 24x7 Monitoring
Our round-the-clock responsive monitoring system ensures that potential issues are identified and addressed before they turn into critical problems.
Server Remediations
We proactively perform server remediations to maintain optimal server performance and minimize the risk of downtimes.
Proactive 24x7 Monitoring
Our round-the-clock responsive monitoring system ensures that potential issues are identified and addressed before they turn into critical problems.
Server Remediations
We proactively perform server remediations to maintain optimal server performance and minimize the risk of downtimes.
TECEZE's NOC As A Solutions are designed to enhance your business operations by providing comprehensive monitoring and remediation solutions for all aspects of your IT environment, including servers, networks, applications, databases, and workstations. Our advanced tools and technologies enable us to proactively monitor your IT infrastructure, detect potential issues, and quickly address them to minimize downtimes. With our certified experts' support, you can ensure that your IT environment is running at its optimal performance, and you can focus on your core business activities without worrying about IT issues.
Be it any specific requirement, our NOC experts will offer you complete back-end implementation, integration and deployment assistance as per your operational needs and requirements flexibly.
Industry-Leading Expertise
TECEZE has been offering NOC as a service and we understand all the crucial factors we need to cover.
Threat/Vulnerability Analysis
We will fortify all entry points to prevent cyber-attacks and malware intrusions to protect your entire IT infrastructure from any breach.
Global NOCs
Our NOC SOC centres are operational across the USA and the UK with remote management teams.
24x7 NOC
Addressing all your immediate concerns and emergency requirements is now easy with TECEZE’s dedicated incident response teams.
With TECEZE's top-notch NOC services, businesses can rely on effective and efficient IT infrastructure monitoring, management, and maintenance for maximum uptime and minimal disruptions.
| Plan & Price |
Silver
Price - TBD |
Gold
Price - TBD |
Platinum
Price - TBD |
|---|---|---|---|
| ACCOUNT MANAGEMENT SERVICES | |||
| Dedicated Client Relationship Manager |
|
|
|
| Monthly meeting with Operations Manager |
|
|
|
| Monthly SLA report |
|
|
|
| IMPLEMENTATION SERVICES | |||
| Hardware Procurement and capacity planning |
|
|
|
| New firewall Provisioning ( 10 per year ) |
|
|
|
| Feature Validation for Firmware |
|
|
|
| NETWORK DEVICE ADMINISTRATION | |||
| Device Administration |
|
|
|
| Configuration changes per customer requests |
|
|
|
| Device Configuration backup & monitor for changes |
|
|
|
| Change Management leveraging the customer change control process |
|
|
|
| Unlimited Firmware Patching & Updates |
|
|
|
| Failover testing |
|
|
|
| 24 X 7 MONITORING SERVICES | |||
| Network Traffic Analysis |
|
|
|
| Hardware Health Monitoring |
|
|
|
| Hardware Availability Monitoring |
|
|
|
| Hardware Performance Monitoring |
|
|
|
| Capacity Monitoring |
|
|
|
| 24 X 7 SUPPORT | |||
| Hardware Troubleshooting |
|
|
|
| Hardware Replacement |
|
|
|
| Hardware Maintenance |
|
|
|
| Access to 24x7 Network Operations Center |
|
|
|
| Access to Customer Portal w/ Customer-defined roles |
|
|
|
| Ticket Response time SLA (2 Hours) |
|
|
|
| FIREWALL AUDITING | |||
| Quarterly review of firewall rules and configurations |
|
||
| Quarterly firewall auditing report |
|
||
| Remediation |
|
||
Within our organization, we boast a diverse team of technical experts offering extensive managed NOC as a service. Our onboarding procedure for managed NOC services is swift and user-friendly. Our primary goal is to propel your business forward with precise services, ensuring you achieve the desired outcomes. Below, we outline the process and operations designed to maximize your benefits.
Project Initiation
We'll create a transition strategy and provide dedicated managers to assist you every step of the way.
Knowledge Transfer
TECEZE will capture your existing operational procedures, protocols, and regulations and assign roles and responsibilities to all our resources.
Reverse Knowledge Transfer
We collect feedback from project SMEs to improve knowledge transition from project acquisition.
Services Setup
Our experts will set up resources, tools, and protocols in close collaboration with your existing teams and vendors.
Service Transition
We take on all responsibilities from your previous vendors in a phased manner to minimize downtime.
Handover
Our resources will take care of everything you need with a hassle-free operational flow once the service start date is reached.
11+
YEARS OF EXPERIENCE
1000+
SATISFIED CLIENTS
5000+
PROJECT DELIVERED
2500+
TECHNICAL RESOURCES
25+
GEOGRAPHICAL LOCATION
95+
COUNTRIES COVERAGE
100+
TECHNOLOGY PARTNERS
Security Perimeter Design
We perform a comprehensive assessment of an organization's network security needs before offering them tailored solutions to achieve 100% network security.
Smart Hands
In IT, Smart Hands are technical support systems that leverage on-site technicians, who can respond to any problem quickly and efficiently.
SOC Center
Our Security Operations Center (SOC) operates 24/7 across USA and UL, providing monitoring and remediation solutions globally for businesses of any scale.
Software Assistance
Our software development team provides consulting services, hosting solutions, and development assistance for cloud and networking software development.
Top-Notch Cybersecurity
Our cybersecurity solutions prioritize data privacy and maximum uptime, protecting your systems from network attacks, data loss, system intrusions, and business disruptions
Virtual CIO Services
Our virtual CIO services provide strategic IT leadership and decision-making capabilities, enabling your business to leverage IT for competitive advantage.
Virtualization
Optimize your IT resources and improve efficiency through virtualization technologies, consolidating servers, reducing costs, and enhancing workload management.
Website Design
Our custom website design services are tailored to meet your brand's unique needs with a focus on visual appeal and user experience.
As a small team, we don't have the resources to hire a full-time IT staff, so having Teceze's team to rely on has been invaluable. They've helped us set up our network, monitor for any issues, and provide quick resolutions when needed.
Susan Johnson
Director of IT
Their proactive approach to monitoring and maintenance has saved us countless headaches and allowed us to grow. Highly Recommend their NOC services!
Paul Gladius
CEO
Teceze's NOC services have been a game-changer for our business. Their team is always monitoring our network and responding to any issues in real time, which has minimized downtime and allowed us to focus on our core operations
Ricky Renil
Managing Director
What exactly is a NOC service? +
A NOC (Network Operations Center) service refers to a specialized team of IT experts who are responsible for overseeing and managing a company's network infrastructure, as well as ensuring its security and performance.
What are the benefits of using NOC services offered by TECEZE? +
NOC services provide numerous benefits, including improved network performance, enhanced security, minimized downtime, and effective overall management of IT infrastructure. With us, you can also avail of the most justified NOC services pricing that is more cost-efficient than the market standards.
What are some of the tasks that TECEZE can carry out? +
We can handle a wide range of tasks, such as network monitoring, troubleshooting, security monitoring, incident management, performance optimization, and reporting. In addition, we also customise our workflow according to your specific IT requirements.
How is a NOC service different from a help desk? +
Unlike a help desk, whose primary function is to address user-reported issues, a NOC service is geared towards proactively monitoring and managing network infrastructure to prevent issues from arising. In other words, a NOC service is more proactive while a help desk is reactive
What is the average cost of NOC services? +
The cost of a NOC service varies depending on factors such as the size of the network being monitored and the required level of service. Typically, NOC services are priced on a monthly or annual basis, ranging from a few hundred to several thousand dollars per month. Contact us to avail yourself of a free quote.
Can a NOC service operate remotely? +
Yes, most NOC services can operate remotely and provide 24/7 monitoring and management of a company's network infrastructure from a remote location. Our experts can handle and resolve any of your queries from anywhere in the world.
How can I determine if a NOC service is right for my business? +
A NOC service is likely a good fit if your business relies increasingly on technology and network infrastructure. Additionally, if you have limited IT resources or are concerned about the security of your network, a NOC service can provide the necessary expertise and support to address these issues. Contact us today to understand more about what we can do for you.
