Industry-leading Award-winning NOC Services

TECEZE presents all-inclusive NOC support services for maximum operational uptimes.

Get in Touch

Technically Advanced NOC Services

As an MSP, we have established our own NOC services that enable us to deliver exceptional deliverables such as comprehensive monitoring, troubleshooting and reporting, SLAs that surpass industry standards, and effective vendor management. This means that we take complete ownership of all tickets and will not simply bounce them back to you when a vendor needs to be involved. Ensuring that our clients receive the highest quality of service and support, with minimal disruption and downtime is what we focus on. 

Proactive 24x7 Monitoring
Our round-the-clock responsive monitoring system ensures that potential issues are identified and addressed before they turn into critical problems.  

Server Remediations
We proactively perform server remediations to maintain optimal server performance and minimize the risk of downtimes.  

NOC as a Service-server

Proactive 24x7 Monitoring
Our round-the-clock responsive monitoring system ensures that potential issues are identified and addressed before they turn into critical problems.  

Server Remediations
We proactively perform server remediations to maintain optimal server performance and minimize the risk of downtimes.  

Proactive & Reliable NOC Services

TECEZE's NOC Solutions are designed to enhance your business operations by providing comprehensive monitoring and remediation solutions for all aspects of your IT environment, including servers, networks, applications, databases, and workstations. Our advanced tools and technologies enable us to proactively monitor your IT infrastructure, detect potential issues, and quickly address them to minimize downtimes. With our certified experts' support, you can ensure that your IT environment is running at its optimal performance, and you can focus on your core business activities without worrying about IT issues. 

  • 24 X 7 Unlimited Onsite Support
  • 24 X 7 Proactive Health Monitoring
  • 24 X 7 Security Monitoring
  • Continuous network monitoring and management
  • Infrastructure troubleshooting
  • Scheduled network performance reports
  • Detection, diagnosis, and network assessment
  • Network Patch Management
  • Data backup and management
  • Storage services
  • Scanning and resolution of security threats
Add-on Services
  • Network Configuration and Support
  • Cybersecurity Assessment and Management
  • Data Backup and Recovery Services
  • Inventory & IT Services Management
  • Cloud Migration and Deployment Services
  • Email and Collaboration Tools Management
  • Help Desk and End-User Support Services
  • Virtualization and Containerization Services
  • Disaster Recovery and Business Continuity Planning
  • Mobile Device Management
  • IT Procurement and Vendor Management
  • Network Security and Firewalls Management
  • Application Management and Support
  • IT Budgeting and Planning Services
Global Partnerships. Innovative Solutions.

Meet Our Technology Partners

Highly Dependable NOC Services
NOC as a Service-note

Be it any specific requirement, our NOC experts will offer you complete back-end implementation, integration and deployment assistance as per your operational needs and requirements flexibly. 


Industry-Leading Expertise
TECEZE has been offering NOC as a service and we understand all the crucial factors we need to cover.


Threat/Vulnerability Analysis
We will fortify all entry points to prevent cyber-attacks and malware intrusions to protect your entire IT infrastructure from any breach.


Global NOCs
Our NOC  SOC centres are operational across the USA and the UK with remote management teams. 


24x7 NOC
Addressing all your immediate concerns and emergency requirements is now easy with TECEZE’s dedicated incident response teams.  

Fail-proof Highly Functional NOC Services!

With TECEZE's top-notch NOC services, businesses can rely on effective and efficient IT infrastructure monitoring, management, and maintenance for maximum uptime and minimal disruptions.  

 

Plan & Price Silver

Price - TBD

Gold

Price - TBD

Platinum

Price - TBD

ACCOUNT MANAGEMENT SERVICES
Dedicated Client Relationship Manager tick tick tick
Monthly meeting with Operations Manager tick tick tick
Monthly SLA report tick tick tick
IMPLEMENTATION SERVICES
Hardware Procurement and capacity planning tick tick tick
New firewall Provisioning ( 10 per year ) tick tick tick
Feature Validation for Firmware tick tick tick
NETWORK DEVICE ADMINISTRATION
Device Administration tick tick tick
Configuration changes per customer requests tick tick tick
Device Configuration backup & monitor for changes tick tick tick
Change Management leveraging the customer change control process tick tick tick
Unlimited Firmware Patching & Updates tick tick tick
Failover testing tick tick tick
24 X 7 MONITORING SERVICES
Network Traffic Analysis tick tick tick
Hardware Health Monitoring tick tick tick
Hardware Availability Monitoring tick tick tick
Hardware Performance Monitoring tick tick tick
Capacity Monitoring tick tick tick
24 X 7 SUPPORT
Hardware Troubleshooting tick tick tick
Hardware Replacement tick tick tick
Hardware Maintenance tick tick
Access to 24x7 Network Operations Center tick tick
Access to Customer Portal w/ Customer-defined roles tick tick
Ticket Response time SLA (2 Hours) tick tick
FIREWALL AUDITING
Quarterly review of firewall rules and configurations tick
Quarterly firewall auditing report tick
Remediation tick

Our Straightforward Onboarding Method

Within our organization, we boast a diverse team of technical experts offering extensive managed firewall services. Our onboarding procedure for managed firewall services is swift and user-friendly. Our primary goal is to propel your business forward with precise services, ensuring you achieve the desired outcomes. Below, we outline the process and operations designed to maximize your benefits.

teceze

Project Initiation

We'll create a transition strategy and provide dedicated managers to assist you every step of the way.

Knowledge Transfer

TECEZE will capture your existing operational procedures, protocols, and regulations and assign roles and responsibilities to all our resources.

Reverse Knowledge Transfer

We collect feedback from project SMEs to improve knowledge transition from project acquisition.

Services Setup

Our experts will set up resources, tools, and protocols in close collaboration with your existing teams and vendors.

Service Transition

We take on all responsibilities from your previous vendors in a phased manner to minimize downtime.

Handover

Our resources will take care of everything you need with a hassle-free operational flow once the service start date is reached.

OUR ESTEEMED CLIENTELE

We are trusted by companies globally around

accenture
Collabera
CRISIL
Deloitte
DXC Technology
EXL Service
genpact
NTT
GP Strategies
HCL
HEXAWARE
HITACHI
Infosys
INFOVISION
iOPEX IT
KPMG
Kyndryl
Latentview
LTIMindtree
Marriot
NEC
Phillipscorp
Prasoft
Prodapt
Siemens
Sutherland Global
Synechron
Tata Communications Ltd
Tiger Analytics
VFS Global
wipro
WNS
ACG World
ACT Corp
Aditya Birla
AsianPaints
AXA Investment Managers
Bajaj Finserv
Bourne Partners
Credable
ECI Building
Future Generali
Genesys International
GMR
HCA Healthcare
HDFC Life
Hogan Lovells
ICICI Bank
JL Morison
Metro brands
Muthoot
Outsell
Radisson Blu
RBI
rbi
SBI securities
Sucden Financial
Tanner Pharma
Tata 1mg
Turtlemint
TVS Credit
Vyaire medical
wework
Aakash Education
accelits
Advanz Pharma
aicsteel
Applexus Technologies
Arcmed
Aurionpro
Axiomtelecom
Ayana
BDO India
Boomi
BramhaCorp
Capriglobal
chowgule
Konverge
DVA Group
dynatradegroup
enrsingapore
FACTSET
Focus Group
Focus
Futaba
Giesecke & Devrient
Graphene
PSA Mumbai
Hindalco
Hindustan Times
IIFL
IMGC
Immuneel
impactqa
cooperstandard
Futuba
Incred Finance
Indiabulls
Indiashelter
Indus Coffee
Industrial Bank of Korea
IT Teams
Jindal steel & power
Karexpert
Kearney
kusum healthcare
KYN
landmark retail
ltg
Lectrix
Liebherr
Linedata
Link systems
Livguard
Lodha
Manipal Global
Midland Microfin
Mirae Asset
Modi
mottmac
Konverge
MWELASE Mining
NBNCO
NHS
Novomed
NSK
Olin
Omron Healthcare
One World
Orpington Endoscopy
Ozark
Pix Transmission
Poonawallafincorp
Ravi Technoforge
RED TAG
Regrow Bio Science
Sanghamithra
Setcoauto
Share Community
Signet
Skyspecs
SSF Plastics
Sterling Holidays
Stivaph
Suzlon
SwitzGroup
Synergyship
TATA Technologies
Tellermate
The Quorum club
Trukker
Unext
Verin Soft
Vitesse
VVDN Technologies
Welcom Hotel
MILESTONE ACHIEVEMENTS

Highly Resourceful Managed IT services

We have partnered with renowned organizations globally, providing them with comprehensive solutions that help reduce their managed IT services costs.

11+

YEARS OF EXPERIENCE

1000+

SATISFIED CLIENTS

5000+

PROJECT DELIVERED

2500+

TECHNICAL RESOURCES

25+

GEOGRAPHICAL LOCATION

95+

COUNTRIES COVERAGE

100+

TECHNOLOGY PARTNERS

milestone
Services

One-stop managed IT services

Security Perimeter Design
We perform a comprehensive assessment of an organization's network security needs before offering them tailored solutions to achieve 100% network security.

Smart Hands
In IT, Smart Hands are technical support systems that leverage on-site technicians, who can respond to any problem quickly and efficiently.

SOC Center
Our Security Operations Center (SOC) operates 24/7 across USA and UL, providing monitoring and remediation solutions globally for businesses of any scale.    

Software Assistance
 Our software development team provides consulting services, hosting solutions, and development assistance for cloud and networking software development. 

Top-Notch Cybersecurity
Our cybersecurity solutions prioritize data privacy and maximum uptime, protecting your systems from network attacks, data loss, system intrusions, and business disruptions

Virtual CIO Services
Our virtual CIO services provide strategic IT leadership and decision-making capabilities, enabling your business to leverage IT for competitive advantage.

Virtualization
Optimize your IT resources and improve efficiency through virtualization technologies, consolidating servers, reducing costs, and enhancing workload management.

Website Design
Our custom website design services are tailored to meet your brand's unique needs with a focus on visual appeal and user experience.

Real Testimonials. Real people.

What our clients say…

As a small team, we don't have the resources to hire a full-time IT staff, so having Teceze's team to rely on has been invaluable. They've helped us set up our network, monitor for any issues, and provide quick resolutions when needed. 

Susan Johnson

Director of IT

Their proactive approach to monitoring and maintenance has saved us countless headaches and allowed us to grow. Highly Recommend their NOC services!

Paul Gladius

CEO

Teceze's NOC services have been a game-changer for our business. Their team is always monitoring our network and responding to any issues in real time, which has minimized downtime and allowed us to focus on our core operations

Ricky Renil

Managing Director

Frequently Asked Questions
faq

What exactly is a NOC service? +
A NOC (Network Operations Center) service refers to a specialized team of IT experts who are responsible for overseeing and managing a company's network infrastructure, as well as ensuring its security and performance.  

What are the benefits of using NOC services offered by TECEZE? +
NOC services provide numerous benefits, including improved network performance, enhanced security, minimized downtime, and effective overall management of IT infrastructure. With us, you can also avail of the most justified NOC services pricing that is more cost-efficient than the market standards. 

What are some of the tasks that TECEZE can carry out? +
We can handle a wide range of tasks, such as network monitoring, troubleshooting, security monitoring, incident management, performance optimization, and reporting. In addition, we also customise our workflow according to your specific IT requirements. 

How is a NOC service different from a help desk? +
Unlike a help desk, whose primary function is to address user-reported issues, a NOC service is geared towards proactively monitoring and managing network infrastructure to prevent issues from arising. In other words, a NOC service is more proactive while a help desk is reactive

What is the average cost of NOC services? +
The cost of a NOC service varies depending on factors such as the size of the network being monitored and the required level of service. Typically, NOC services are priced on a monthly or annual basis, ranging from a few hundred to several thousand dollars per month. Contact us to avail yourself of a free quote.   

Can a NOC service operate remotely? +
Yes, most NOC services can operate remotely and provide 24/7 monitoring and management of a company's network infrastructure from a remote location. Our experts can handle and resolve any of your queries from anywhere in the world. 

How can I determine if a NOC service is right for my business? +
A NOC service is likely a good fit if your business relies increasingly on technology and network infrastructure. Additionally, if you have limited IT resources or are concerned about the security of your network, a NOC service can provide the necessary expertise and support to address these issues. Contact us today to understand more about what we can do for you.