Teceze allows us to focus on our core competency, while giving us access to world-class B2B technology and expertise. It’s great to have a partner
Jorge Martinez
IT Director
At TECEZE, we provide customized managed IT services support to manage all the business technical needs. We have a team of experienced professionals who ensure smooth business operations, proactive maintenance, and timely support whenever you require it. Our comprehensive Managed IT approach covers various aspects, such as network management, data security, and advanced cloud solutions. We ensure a secure and optimized IT infrastructure tailored specifically to your business needs.
Technical Support
Our team of technical support professionals is committed to instantly resolving all your IT concerns.
Our Objectives
We aim to build long-term relationships with clients, understanding their needs and providing solutions.
Technical Support
Our team of technical support professionals is committed to instantly resolving all your IT concerns.
Our Objectives
We aim to build long-term relationships with clients, understanding their needs and providing solutions.
TECEZE is one of the leading managed IT service providers in Cardiff. Our experts provide businesses with dependable IT support to manage their IT infrastructure, data, and cybersecurity complexities. Our managed IT services support services include:
As the best-managed IT service providers in Cardiff, we guarantee an optimal flow within your organization. Our IT staff offers timely assistance, reliable solutions, and effective management.
Award-winning Services
At TECEZE, we are proud to have received some prestigious awards and client trust by offering award-winning managed IT services support.
Expert Solutions
At TECEZE, our team provides expert solutions for all IT-related issues and complexities that will perfectly fit your business needs.
Effortless Assistance
Our hands-on, attentive support makes dealing with complicated IT issues quick so that you can continue your business operation smoothly.
NOC & SOC Centers
At TECEZE, Our NOC & SOC Centers work together to provide you with seamless IT support through 24/7 monitoring and quick IT solutions.
TECEZE, one of the best-managed IT service providers in Cardiff, offers customized IT solutions according to your business IT needs and budget. Our IT managed services cost is very affordable to all business sizes. We have a dedicated expert professional team who actively support you, providing safe and efficient business IT solutions.
Plan & Price |
Bronze
Price - TBD |
Silver
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Gold
Price - TBD |
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Asset discovery & inventory | |||
Vulnerability assessment | |||
Intrusion detection | |||
SIEM event correlation | |||
Incident response | |||
Endpoint detection and response | |||
Log management | |||
Compliance reports | |||
Email alerts | |||
Federation ready | |||
Integrated ticketing & alerting | |||
(Service Now, Jira, Slack, Datadog) | |||
Orchestration with security tools | |||
(such as Palo Alto Networks, Carbon Black, Cisco Umbrella) | |||
Automated incident response & forensics | |||
Dark web monitoring | |||
Support for higher data volumes | |||
Supports PCI log storage requirements | |||
Enhanced support case response times | |||
Our managed IT services in Cardiff have a straightforward onboarding procedure that strives to prevent interruption during integration. Our team will work with you from the start on consultancy, installation, and final delivery of the finished work. However, our process starts with understanding what you want and ends with a personalized approach depending on the existing IT infrastructure and business needs.
Dedicated User Management Team
At TECEZE, Our user management is dedicated to making your transition of incorporating our services into your business smooth by addressing any concerns during the onboarding experience.
Knowledge Transfer
In our managed IT services support, knowledge transfer sessions provide your team with the required information and skills to help you easily adapt to the benefits offered by our services.
Reverse Knowledge Transfer
Our reverse mechanism ensures that your team has all the necessary expertise to control the system independently when needed so that you can continue managing the system efficiently.
Service Setup
During the services setup phase, our managed IT service providers team carefully configures solutions based on your requirements, allowing a smooth adoption within your organization.
Service Transition
Our managed IT services support practice open communication and provide proactive assistance to mitigate potential problems and ensure a seamless and productive changeover to our services.
Handover
At the handover stage, our managed IT services support team makes sure that you are fully in control and understand all implemented services so that you can use them easily and confidently.
11+
YEARS OF EXPERIENCE
1000+
SATISFIED CLIENTS
5000+
PROJECT DELIVERED
2500+
TECHNICAL RESOURCES
25+
GEOGRAPHICAL LOCATION
95+
COUNTRIES COVERAGE
100+
TECHNOLOGY PARTNERS
What kind of businesses does TECEZE typically work with? +
At TECEZE, we partner with various businesses across a wide array of sectors like finance, healthcare, retail, manufacturing, and more. From startups to established enterprises, we're prepared to meet your needs. We provide tailored IT solutions crafted to suit your unique business requirements.
How can managed IT services in Cardiff benefit my company? +
Our managed IT services in Cardiff will improve the operation of your company, ensure security, provide timely and preventive support, and keep you technologically ahead of your competitors for a better outcome.
What sets your managed IT services support apart from others in the industry +
Our approach is personalized, and we have an industry experience to ensure we are ahead of every technological change. Our focus is on understanding your business needs and offering tailor-made solutions that align with your goals for effortless integration and high productivity.
Can you customize your IT solutions to fit our specific business needs? +
Yes, we are committed to providing IT solutions that fulfill your business requirements. We will help you build tailored security measures, cloud solutions, effective data management, and many more.
Why choose TECEZE managed IT service providers? +
We are one the best managed IT service providers in Cardiff, because of our effective and reliable IT solutions. Our experienced professionals work with a proactive mindset to ensure that your business has minimal interruptions so that you can focus on what matters most to you.
What is the IT managed services cost? +
Our IT managed services cost depends on the exact needs and size of your business. To ensure transparency and flexibility in terms of pricing, we have crafted a pricing structure that meets your budget. With us, you will receive excellent value for money by investing in IT services provided by us.
Do you provide 24/7 support for urgent IT issues or system failures? +
Yes, we offer 24/7 support for any emergency IT problems or system failures. We have committed support staff ready to handle emergency solutions in a timely and effective manner, minimizing disruption and maximizing uptime for all IT operations.
What is your approach to handling IT emergencies and technical issues? +
Our emergency response approach is built on a fast response system. We place high value on quick resolution and efficient communication in order to minimize interruptions and make sure your business operations perform smoothly.