Teceze allows us to focus on our core competency, while giving us access to world-class B2B technology and expertise. It’s great to have a partner
Jorge Martinez
IT Director
Improve business efficiency with our reliable and scalable managed IT services.
Transform your business with our comprehensive managed IT services in Charlotte. At TECEZE, we strive to provide you with a wide variety of Hybrid IT services that are cost-effective, efficient, and reliable. Our responsibilities range from specific and on-demand response to 24/7X365 IT support and maintenance. Some of the core features of our managed IT services include infrastructure support, managed security, database management, end-user solutions, and disaster recovery.
Technical Resource
Our team is made up of highly experienced and dynamic professionals from the respective fields.
Our Objectives
Helping our clients reach the pinnacle of success through strong and strategic IT roadmaps.
Technical Resource
Our team is made up of highly experienced and dynamic professionals from the respective fields.
Our Objectives
Helping our clients reach the pinnacle of success through strong and strategic IT roadmaps.
There are countless advantages to choosing our IT managed services in Charlotte. Our solid strategies, expert assistance, and ROI-driven methods are proven to bring positive changes to your organization. Our comprehensive and customized services are sure to meet all your IT operational needs.
We are one of the leading providers of managed IT services in Charlotte. With nearly a decade of experience under our belt, we are the ideal IT support services partner you are looking for.
Award-winning Services
We are known for our superior work and high work ethicl make us a major contributor to business success.
Affordable Package
We offer the most affordable managed IT services in Charlotte for businesses of all financial strengths.
Round-the-Clock Assistance
The best part of working with us is that you get an IT support partner round the clock for any minor or major emergencies.
NOC & SOC Centers
We have our personal Security Operations Centers (SOC) and Network Operations Centers (NOC) in the UK and USA.
We have close to a decade of experience in working with small and medium-sized businesses from around the world on both short-term and long-term projects. We have worked with large corporations as their sole managed IT partner and helped them with strategic planning and long-term IT solutions. Our goal is to provide our clients with world-class managed IT services.
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| Asset discovery & inventory |
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| Vulnerability assessment |
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| Intrusion detection |
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| SIEM event correlation |
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| Incident response |
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| Endpoint detection and response |
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| Log management |
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| Compliance reports |
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| Email alerts |
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| Federation ready |
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| Integrated ticketing & alerting |
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| (Service Now, Jira, Slack, Datadog) | |||
| Orchestration with security tools |
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| (such as Palo Alto Networks, Carbon Black, Cisco Umbrella) | |||
| Automated incident response & forensics |
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| Dark web monitoring |
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| Support for higher data volumes |
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| Supports PCI log storage requirements |
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| Enhanced support case response times |
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The decision to outsource an organization's entire IT responsibility to a third-party provider can be nerve-wracking. That is why a smooth transition backed up by solid strategies and quality assurance is crucial to building a successful long-term partnership. Our simple yet effective onboarding process has been tried and tested over several years to ensure a seamless and timely migration of all or part of your IT infrastructure.
Dedicated User Management Team
Every project is assigned a dedicated transition manager, who is responsible for setting the strategy for a smooth transition and implementation.
Knowledge Transfer
We rely on our internal teams and existing suppliers to obtain and share information. We also define the roles, responsibilities, and obligations of each party during this process.
Reverse Knowledge Transfer
This is the part where our clients or partners provide documented feedback to project SMEs to demonstrate their knowledge acquired during the transition process.
Service Setup
At this stage, we create a well-organized structure to provide our services seamlessly. We outline the roles and responsibilities of each member to facilitate smooth operations.
Service Transition
We take every step to ensure a smooth transition of responsibilities from the current supplier to us for a seamless migration.
Cloud Handover
After reaching the "service start date," we shoulder all the responsibilities as per the SLA to deliver all the in-scope services.
11+
YEARS OF EXPERIENCE
1000+
SATISFIED CLIENTS
5000+
PROJECT DELIVERED
2500+
TECHNICAL RESOURCES
25+
GEOGRAPHICAL LOCATION
95+
COUNTRIES COVERAGE
100+
TECHNOLOGY PARTNERS
24/7 NOC Support
Our NOC centres located in the USA and UK provide round-the-clock support to manage and monitor your databases, servers, networks, and applications.
Advanced SOC Centers
TECEZE team of experts utilizes cutting-edge tools and technologies from our global SOC centres to offer comprehensive internal and external penetration testing services.
Cloud Integration
Efficiently move your applications, data, and infrastructure to top cloud platforms with our expertise, ensuring flexibility, scalability, and cost-effectiveness.
Cloud Product Assistance
We provide thorough end-to-end IT support assistance to ensure better efficiency and productivity of your cloud-based processes and products.
Custom Software Development
Our experts will help you with the development of custom software solutions tailored to your business needs, from web and mobile applications to enterprise software.
Cutting-edge SOC Centers
We use the latest tools and techniques to detect vulnerabilities, ensuring that your business is always protected against potential risks through our global SOC centers.
Cybersecurity Solutions
At TECEZE, our cybersecurity solutions prioritize data privacy and ensure maximum uptimes for your business operations through cutting-edge technologies.
Data Backup and Recovery
TECEZE offers data backup and recovery services. This ensures the security of your business data and is also recoverable during any external calamities.
Firewall Management Services
TECEZE's firewall management services offer comprehensive and well-suited firewall solutions to ensure that your business operations remain secure without any room for entry points or loopholes.
Firewall Optimization
With our firewall optimization services, we are responsible for fine-tuning network security settings with the goal of maximizing performance and protection.
IT Roadmapping Strategy
Our experienced team of experts takes a strategic approach to developing an IT roadmap that aligns with your business goals and objectives.
Managed Firewall
Helping your business with comprehensive firewall management services with end-to-end security infrastructure strengthening is on us.
Mobile App Development
Building feature-rich, functional, and user-friendly mobile apps for iOS and Android platforms is our core specialty. We excel at native, hybrid, and cross-platform app development.
NOC as a Service
Our NOC centres across the USA provide recovery and remediation solutions for databases, networks, servers, and applications.
Security Perimeter Design
We perform a comprehensive assessment of an organization's network security needs before offering them tailored solutions to achieve 100% network security.
Smart Hands
In IT, Smart Hands are technical support systems that leverage on-site technicians, who can respond to any problem quickly and efficiently.
Virtual CIO Services
Our virtual CIO services provide strategic IT leadership and decision-making capabilities, enabling your business to leverage IT for competitive advantage.
Virtualization
Optimize your IT resources and improve efficiency through virtualization technologies, consolidating servers, reducing costs, and enhancing workload management.
Teceze allows us to focus on our core competency, while giving us access to world-class B2B technology and expertise. It’s great to have a partner
Jorge Martinez
IT Director
Teceze is a reliable and professional service provider. The consulting team recently upgraded our security firewall, and they continue to provide proactive services
Jorge Martinez
IT Manager
TECEZE's team of experts are always available to provide quick and effective solutions to any security issues we face. We highly recommend their SOC services!
Susan Johnson
Director of IT
We are extremely pleased with the level of security and protection provided by TECEZE's SOC as a service. They have a comprehensive security monitoring system that ensures that all potential security threats are detected and prevented promptly.
Paul Gladius
CEO
With their advanced monitoring tools and technologies, we have been able to proactively identify and mitigate security threats, preventing potential cyber-attacks. Kudos to the whole team who are definitely the game-changers!
Ricky Renil
Managing Director
TECEZE provided us with an exceptional Cyber Essential Plus certification service. Their team of cybersecurity experts was highly skilled and knowledgeable, guiding us through the entire certification process with ease.
Susan Johnson
Director of IT
We highly recommend TECEZE for any small business looking to achieve Cyber Essential Plus certification and secure its online presence. Kudos to the great work team.
Ricky Renil
Managing Director
TECEZE's Cyber Essentials service was a game-changer for our business. Their expert team provided us with comprehensive solutions tailored to our specific needs, ensuring maximum protection against cyber threats. Highly recommended!
Susan Johnson
Director of IT
Thanks to TECEZE's Cyber Essentials service, we were able to identify and address vulnerabilities in our systems and networks before they could be exploited. Their reliable and efficient service has given us peace of mind and enhanced our cybersecurity posture."
Paul Gladius
CTO
Their Cyber Essentials service was instrumental in helping us achieve certification and compliance with industry standards. The team of professionals worked closely with us to ensure a smooth and hassle-free experience. We couldn't be happier with the results!"
Ricky Renil
Managing Director
We engaged TECEZE to help us achieve GDPR compliance solutions, and we were impressed with their knowledge, professionalism, and attention to detail. Their team worked closely with us throughout the process, and we were very happy with the deliverables.
Susan Johnson
Director of IT
Their team of experts were very knowledgeable, and they were able to guide us through the process with ease. We felt confident that we were in good hands with TECEZE, and we would recommend their services to anyone looking for GDPR compliance solutions."
Paul Gladius
CTO
TECEZE's HIPAA compliance services were exceptional. They were very responsive and communicative throughout the process, and we felt confident that we were fully compliant with HIPAA.
Paul Gladius
CTO
They provided us with an outstanding HIPAA compliance solution that was tailored to our organization's needs. We were very pleased with the outcome, and we would highly recommend TECEZE to any organization looking for HIPAA compliance services."
Ricky Renil
Managing Director
As a small team, we were struggling to keep up with the constant security threats that come with being online. But thanks to TECEZE's skilled team and their continuous application scanning, we now have peace of mind knowing that our systems are being constantly monitored and protected.
Susan Johnson
Director of IT
As a CTO, I was impressed with TECEZE's ability to tailor their continuous security testing to our unique needs. They took the time to understand our applications and set up a comprehensive testing plan that combined skilled manual testing with application scanning.
Paul Gladius
CTO
We were hesitant to outsource our security testing, but TECEZE's team quickly won us over with their expertise and human touch. Their team was responsive and patient with our questions and concerns, and they took the time to explain their findings and recommendations in a way that was easy for us to understand.
Ricky Renil
Managing Director
We recently worked with TECEZE to conduct external penetration testing on our company's network. The team was highly professional and knowledgeable, and they provided us with a comprehensive report detailing all the vulnerabilities they found.
Susan Johnson
Director of IT
Thanks to their expertise, we were able to patch the vulnerabilities and secure our network. We highly recommend TECEZE for any external penetration testing needs.
Paul Gladius
CTO
I reached out to TECEZE for external penetration testing and was impressed by their professionalism and expertise. They conducted a thorough analysis of my website and provided me with a detailed report of their findings.
Ricky Renil
Managing Director
Working with the remote penetration testing team at TECEZE has been a game-changer for our business. Their ability to quickly identify and address vulnerabilities in our system has given us the peace of mind we need to focus on our core business activities.
Susan Johnson
Director of IT
I was skeptical about hiring firewall maintenance services, but after seeing Teceze's comprehensive approach to it, I feel that it is absolutely necessary. Their detailed analytics and logs gave us complete visibility into our network's security and performance.
William Chen
Startup owner
What are Managed IT services? +
Managed IT services refer to the practice of outsourcing IT support and management to a third-party provider. These providers assume responsibility for proactive monitoring, maintenance, and support of a company's IT infrastructure, ensuring optimal performance and security.
What types of IT services are typically included in Managed IT services? +
Managed IT services offer numerous advantages that streamline operations and enhance business productivity. Firstly, it allows you to focus on your core business activities while leaving the IT management to experts. In the realm of managed IT services, a team of dedicated professionals stands guard over your systems, constantly scanning for any signs of trouble.Managed IT services also provide access to a team of skilled professionals who can handle various IT challenges and offer timely support and troubleshooting.
What to consider before hiring an IT service provider? +
The reputation and track record of an IT service provider speaks volumes about their quality of work. Make sure to do your due diligence and check their portfolio before hiring.
Which managed Charlotte managed IT services should you choose? +
If you are looking for a reliable managed IT service provider with a team of competent professionals, TECEZE is the right choice.
Why choose us? +
You should hire us for our reliable technologies and solutions that are customized and carefully curated specifically to cater to your business needs.
Is there room for scalability? +
We strive to provide our clients with the utmost flexibility. Our services and packages are designed to be scalable to help you keep up with evolving IT requirements.
Are managed IT services the same as outsourcing? +
Unlike in outsourcing, managed IT service providers such as ourselves work alongside you in handling your organization's entire IT infrastructure.
How to get started with our managed IT services? +
To acquire our services, all you have to do is get in touch with us and tell us about your requirements.
How much do managed IT services cost? +
We aim to offer customized managed IT services according to your budget and financial goals. We also strive to offer the highest ROI for every penny you spend on our services.
