Teceze allows us to focus on our core competency, while giving us access to world-class B2B technology and expertise. It’s great to have a partner
Jorge Martinez
IT Director
We at TECEZE are one of the sought-after managed IT service providers in Croydon. We offer a comprehensive suite of services and make sure that our customers are never left in the lurch when it comes to IT services. We have almost a decade of experience in providing managed IT services, and we have gathered a team of experts who know how to best serve the interests of customers. Also, we have managed to collaborate with some of the best service providers and partners on a global scale.
Technical Support
Technology-based support is an essential part of managed IT services and we are committed to deliver.
Our Objectives
Our core aim is to give great services that improve trust among our customers in the Croydon area.
Technical Support
Technology-based support is an essential part of managed IT services and we are committed to deliver.
Our Objectives
Our core aim is to give great services that improve trust among our customers in the Croydon area.
We offer top-notch managed IT support in Croydon which is an alternative to the traditional "break and fix' model of IT support. We provide services like telephony services, regular connectivity, cybersecurity, software upgrade, consulatation.
Outsourcing the information technology needs of your company relieves you of the burden of actively attempting to meet IT-based needs. Our company offers knowledge, expertise, and experience to clients.
Award-winning Services
We have won several accolades for the good work that we have done and TECEZE has been recognized by many institutions in and out of UK.
Expert Solutions
We offer expert solutions so that our clients know about the fallacies in the network and they can get quick and easy-to-apply remedies.
Effortless Assistance
Quick and timely assistance is a basic necessity when it come sto managed IT services and strive our best to give effortless assistance.
NOC & SOC Centers
NOC and SOC centers give regular monitering and they make our cybersecurity solutions more proactive in nature instead of being reactive.
At TECEZE, our approach to IT services is directed towards giving the best results to our clients. We work day and night so that our clients have a hassle-free IT journey. Once you start working with us, all your information technology-related needs will be taken care of so that your business does not hit any unnecessary roadblocks.
Plan & Price |
Bronze
Price - TBD |
Silver
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Gold
Price - TBD |
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Asset discovery & inventory | |||
Vulnerability assessment | |||
Intrusion detection | |||
SIEM event correlation | |||
Incident response | |||
Endpoint detection and response | |||
Log management | |||
Compliance reports | |||
Email alerts | |||
Federation ready | |||
Integrated ticketing & alerting | |||
(Service Now, Jira, Slack, Datadog) | |||
Orchestration with security tools | |||
(such as Palo Alto Networks, Carbon Black, Cisco Umbrella) | |||
Automated incident response & forensics | |||
Dark web monitoring | |||
Support for higher data volumes | |||
Supports PCI log storage requirements | |||
Enhanced support case response times | |||
At TECEZE, our managed IT support services ensure that our clients in the Croydon area face almost no blocks when it comes to Information Technology infrastructure adoption. We offer assistance at all stages of adoption and help troubleshoot various issues. We work hard so that any IT infrastructure-related problem does not become a major headache for you. We have been praised for the utility of our on-boarding process.
Dedicated User Management Team
A dedicated user management team ensures that each and every client has his grievances redressed in no time. With such prompt actions, our clients can rest assured that their needs will be met.
Knowledge Transfer
All the existing data of your company must be saved well before any new IT intervention may be carried out. We at TECEZE take data backups and implement new information technology strategies.
Reverse Knowledge Transfer
Once the new (IT-related) procedures are well known, we usually conduct a survey, and this survey helps us analyze the reliatibility and comfort levels of the employees who will the services.
Service Setup
Reverse knowledge transfer is an essential component of the service setup stage. After this, the service lines are laid, but changes may be made to ensure the interference of the support team.
Service Transition
After service setup, next is the service transition stage. We conduct drills to ensure that the intervention and the viability of the IT services are complete and then is the transition stage.
Handover
After the service transition stage, the very last stage of the onboarding process is the handover stage. At this stage, the complete operationalization of our IT support services takes place.
11+
YEARS OF EXPERIENCE
1000+
SATISFIED CLIENTS
5000+
PROJECT DELIVERED
2500+
TECHNICAL RESOURCES
25+
GEOGRAPHICAL LOCATION
95+
COUNTRIES COVERAGE
100+
TECHNOLOGY PARTNERS
How Expensive Is Managed IT Services In Croydon? +
Managed IT services in Croydon are not very expensive. The exact cost of managed IT services depends on the types of services that you take. For the most premium packages, the charges can be pretty high.
What Is A SLA Or Service Level Agreement? +
The service level agreement or SLA has certain provisions for technical support, disaster recovery times in case of a cybersecurity attack, help desk operations, etc. Most managed IT support providers in Croydon will offer SLAs.
Why Should You Take Managed IT Services In Croydon? +
Going for Managed IT services in Croydon has many advantages. These services save a lot of time for companies. Moreover, these services provide constant monitoring, so the threat of cybersecurity attacks is reduced to a great extent, and you can choose to pay for only those services that you need.
Why Does Managed IT Support In Croydon Lead To Cost Saving? +
Going for managed IT support saves cost as dedicated user management teams handle solving minor problems. So you need not have to pay for training your personnel in IT services.
How To Choose A Managed IT Service Provider In Croydon? +
Look for recommendations and feedback from past users before choosing a managed IT service provider. Also, choose a service provider who gives great support services and affordable packages in the Croydon area.
How Major An Issue Is Cybersecurity Management? +
Cybersecurity is a global issue, and in the last five years, cybersecurity-based losses have cost around twenty-seven billion dollars. So, installation of antivirus, training personnel, and safe computer usage are important, and we at TECEZE understand that when providing our services.
What Is Staff Augmentation For IT Services? +
Staff augmentation provides a team of experts who can help your in-house IT team with quick fixes. However, it is very different from managed IT services, which give more comprehensive support.
What Is Penetration Testing? +
Penetration testing or pen test is a simulated attack to check the robustness of the security of the network. We at TECEZE conduct penetration tests regularly to check the robustness of the system.