Teceze allows us to focus on our core competency, while giving us access to world-class B2B technology and expertise. It’s great to have a partner
Jorge Martinez
IT Director
Improve the efficiency of your business resources, reduce downtime, and redefine and transform your managed IT services in Scotland to enhance business operations. TECEZE can help you expand the business to new horizons by redefining, recreating, and reimagining your business model to upscale the resources to improve the accessibility for users all over Scotland. We can find the perfect balance between investment and exposure to help you manage your IT services for profitability.
Technical Support
We have experts with years of experience looking to provide technical solutions for all your IT troubles.
Our Objectives
We aim to create comprehensive support solutions to improve IT resource performance and optimisation.
Technical Support
We have experts with years of experience looking to provide technical solutions for all your IT troubles.
Our Objectives
We aim to create comprehensive support solutions to improve IT resource performance and optimisation.
We offer creative solutions and deliver intricate service solutions to enhance efficiency and enhance the user experience. We ensure the availability of comprehensive services to improve accessibility to ensure all your IT troubles are solved timely.
We have created a solid data-driven strategy with a strong focus on ROI to improve profitability. Our strategies and solutions have been practically tested and recognised within the industry.
Award-winning Services
We have received awards from reputable organizations recognizing our commitment and dedication to improving their services and business resources.
Expert Solutions
We have experts from every field working together to create strategies and solutions to improve IT resource management to improve business.
Effortless Assistance
We are committed to creating a sustainable solution and strategy to improve the solution implementation to reduce your efforts to seek assistance.
NOC & SOC Centers
We have dedicated NOC and SOC centers to exclusively monitor your IT resources to ensure the safety and security of smooth functioning.
We have years of experience in partnering with different businesses in different industries. Over the years, we have improved our expertise and achieved immense experience in delivering prompt IT management services to manage businesses effectively without downtime. Our managed IT services have helped businesses improve profitability.
Plan & Price |
Bronze
Price - TBD |
Silver
Price - TBD |
Gold
Price - TBD |
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Asset discovery & inventory |
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Vulnerability assessment |
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Intrusion detection |
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SIEM event correlation |
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Incident response |
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Endpoint detection and response |
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Log management |
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Compliance reports |
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Email alerts |
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Federation ready |
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Integrated ticketing & alerting |
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(Service Now, Jira, Slack, Datadog) | |||
Orchestration with security tools |
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(such as Palo Alto Networks, Carbon Black, Cisco Umbrella) | |||
Automated incident response & forensics |
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Dark web monitoring |
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Support for higher data volumes |
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Supports PCI log storage requirements |
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Enhanced support case response times |
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Transitioning between services and partnering with a newly managed IT service company can be a tedious task. We have created a simple onboarding process to reduce the effort and improve your efficiency without creating a hassle. Our onboarding process is tested and proven to be effective in creating a smooth transition between the services without impacting or affecting your business operations, services, or user experience
Dedicated User Management Team
We have a committed user management team ready to help you with the onboarding process; they are dedicated to ensuring that the transitioning process is smooth without any issues or troubles.
Knowledge Transfer
We then proceed to transfer all the existing solutions, protocols and services to a backup state to create a fail-safe to reuse in case of issues during the transition. This makes the transition smoother.
Reverse Knowledge Transfer
Once the existing solutions are made safe, we proceed to create and introduce new protocols to the entire IT infrastructure to monitor the progress. We regularly collect feedback to reinforce the process.
Service Setup
Once we implement the knowledge within the business, we proceed to create a comprehensive service set-up to improve resource usage and service quality without increasing downtime or delay.
Service Transition
Once all the necessary service resources are established, we then proceed to make the transition in a phase-by-phase manner from the existing managed IT services setup to the new solution.
Handover
Once all phase-by-phase processes are completed, we then proceed to hand over all the resources to your business experts, including the necessary credentials and account info necessary to run the business.
11+
YEARS OF EXPERIENCE
1000+
SATISFIED CLIENTS
5000+
PROJECT DELIVERED
2500+
TECHNICAL RESOURCES
25+
GEOGRAPHICAL LOCATION
95+
COUNTRIES COVERAGE
100+
TECHNOLOGY PARTNERS
How are Scotland managed IT services different from outsourcing? +
IT-managed services in Scotland focus on preparing and planning for a long-term result, while outsourcing is aimed at solving an immediate problem. The immediate IT troubles and issues can be addressed by using outsourced IT support or services, while the long-term plans to change, organize, remodel or restructure your business can only be managed with properly managed IT support management services.
Why do businesses need managed IT services in Scotland? +
Having a dedicated business-managed IT service provider can give you the peace of mind to focus on important business decisions without worrying about IT troubles and issues. It can help you improve your business efficiency without increasing the downtime or increasing resource utilization to cause an outage.
How do you choose managed IT services in Scotland? +
To find your best option in having a superior managed IT service provider, you should check the user reviews and ratings and find the top-rated services. Then, you can proceed to see which providers offer the service at affordable IT-managed service prices. Then, you can find out your required services and compare them against the services provided by different providers to arrive at a conclusion.
How to get started with us? +
To get started with us, you should reach out to our service executive with the detailed requirements and service expectations. We will then consult without experts and get back to you with a detailed estimate to begin the onboarding process to move ahead with our partnership.
Who should go for managed IT services in Scotland? +
Every business, irrespective of size and industry, should focus on hiring an eligible managed IT service provider to improve their service, expand their services, and improve profitability.
How much do IT-managed services cost in Scotland? +
The managed IT service prices vary depending on the requirements, availability and extent of coverage needed. If you would like to get a detailed estimate, reach out to our consultant, and we will get back to you at the earliest with a detailed estimate.
Is it possible to Upscale or downscale when using managed IT support management? +
Yes, you have the freedom and resources to upscale or downscale your IT resources to manage the services and control the expenditure. Upscaling and downscaling are critical factors that businesses look for when they are in a volatile industry with plans to expand or shut down their business in areas based on service requirements.
Why choose TECEZE? +
Our offerings in the Scotland-managed IT services sector focus on delivering long-term results that need to be planned, organized and strategized. In Scotland, IT-managed services emphasize creating an innovative ecosystem that can help any business achieve its futuristic goals by regularly monitoring the IT infrastructure and resources to improve overall organizational efficiency.