Teceze allows us to focus on our core competency, while giving us access to world-class B2B technology and expertise. It’s great to have a partner
Jorge Martinez
IT Director
TECEZE takes a proactive approach to monitor, swiftly identify, and address potential issues.
At TECEZE, we leverage multiple monitoring solutions that enable comprehensive issue alerting for all IP-enabled devices, ensuring prompt detection and resolution. By utilising next-generation technology management solutions, we guarantee a swift and efficient response to any challenges that may arise with our managed IT service in Washington. We employ advanced analytics to proactively identify potential issues and mitigate any impact on your systems, and minimise disruptions.
Planning
Our team develops a detailed plan, outlining the scope of services, goals, and timelines.
Deployment
We deploy the agreed-upon solutions and configured network infrastructure and security measures.
Planning
Our team develops a detailed plan, outlining the scope of services, goals, and timelines.
Deployment
We deploy the agreed-upon solutions and configured network infrastructure and security measures.
We provide a personalised experience with a dedicated business account manager who takes the time to understand your specific requirements and objectives. This ensures that we deliver tailored solutions that align with your business goals.
Our expert technical account managers are readily available to address any technical issues or concerns you may encounter, providing prompt and effective resolutions.
Local Expertise
Benefit from our in-depth knowledge of the Washington market, regulations, and industry-specific requirements this 2023.
Compliance Assistance
With a deep understanding of the intricate regulatory landscape, we assist you in navigating pertinent laws and standards.
Vendor Management
We take care of managing your technology vendors, facilitating seamless communication and coordination to streamline operations.
Strategic IT Planning
Partner with us to develop a comprehensive IT strategy aligned with your business goals and leveraging technology to stay ahead.
Our commitment to providing sustainable solutions extends to comprehensive enterprise managed IT services in Washington DC, with a particular focus on digital transformation and cloud technologies. By leveraging cutting-edge digital solutions, we enable businesses to thrive in the digital age, adapting to evolving market demands.
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Bronze
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Silver
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Gold
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| Asset discovery & inventory |
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| Vulnerability assessment |
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| Intrusion detection |
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| SIEM event correlation |
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| Incident response |
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| Endpoint detection and response |
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| Log management |
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| Compliance reports |
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| Email alerts |
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| Federation ready |
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| Integrated ticketing & alerting |
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| Orchestration with security tools |
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| Automated incident response & forensics |
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| Dark web monitoring |
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| Support for higher data volumes |
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| Supports PCI log storage requirements |
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| Enhanced support case response times |
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TECEZE offers an extensive range of support coverage to meet your desired requirements. With expertise spanning both cloud and on-premise technologies, our team is well-equipped to handle the intricacies of various IT environments. Our services are backed by SLA-based agreements, ensuring that each incident is promptly addressed within the specified resolution time. We prioritise efficient and effective resolutions to minimise downtime and maximise productivity
Hardware and Software Support
We provide support and maintenance for your hardware and software systems, including installation, updates, troubleshooting, and performance optimization.
Security and Compliance
Our robust security measures protect your systems and data, conduct regular vulnerability assessments, and ensure compliance to maintain a secure environment.
Data Recovery
Our experts develop and execute comprehensive data recovery strategies, efficient recovery solutions and advanced techniques to minimise data loss and downtime.
Help Desk
At TECEZE, we offer dedicated help desk services to address user issues, troubleshoot problems, IT-related issues, and provide smooth day-to-day operations.
Vendor Management
Our team handles relationships with technology vendors, including procurement, contract negotiations, and coordination of support services for seamless collaboration.
IT Asset Management
We track and manage your IT assets, including licences and warranties, to ensure optimal utilisation and cost-effectiveness by keeping record of your IT assets.
11+
YEARS OF EXPERIENCE
1000+
SATISFIED CLIENTS
5000+
PROJECT DELIVERED
2500+
TECHNICAL RESOURCES
25+
GEOGRAPHICAL LOCATION
95+
COUNTRIES COVERAGE
100+
TECHNOLOGY PARTNERS
24/7 NOC Support
Our NOC centres located in the USA and UK provide round-the-clock support to manage and monitor your databases, servers, networks, and applications.
Advanced SOC Centers
TECEZE team of experts utilizes cutting-edge tools and technologies from our global SOC centres to offer comprehensive internal and external penetration testing services.
Cloud Integration
Efficiently move your applications, data, and infrastructure to top cloud platforms with our expertise, ensuring flexibility, scalability, and cost-effectiveness.
Cloud Product Assistance
We provide thorough end-to-end IT support assistance to ensure better efficiency and productivity of your cloud-based processes and products.
Cybersecurity Solutions
At TECEZE, our cybersecurity solutions prioritize data privacy and ensure maximum uptimes for your business operations through cutting-edge technologies.
Data Backup and Recovery
TECEZE offers data backup and recovery services. This ensures the security of your business data and is also recoverable during any external calamities.
Firewall Management Services
TECEZE's firewall management services offer comprehensive and well-suited firewall solutions to ensure that your business operations remain secure without any room for entry points or loopholes.
Firewall Optimization
With our firewall optimization services, we are responsible for fine-tuning network security settings with the goal of maximizing performance and protection.
IT Roadmapping Strategy
Our experienced team of experts takes a strategic approach to developing an IT roadmap that aligns with your business goals and objectives.
Managed Firewall
Helping your business with comprehensive firewall management services with end-to-end security infrastructure strengthening is on us.
Mobile App Development
Building feature-rich, functional, and user-friendly mobile apps for iOS and Android platforms is our core specialty. We excel at native, hybrid, and cross-platform app development.
NOC as a Service
Our NOC centres across the USA provide recovery and remediation solutions for databases, networks, servers, and applications.
Security Perimeter Design
We perform a comprehensive assessment of an organization's network security needs before offering them tailored solutions to achieve 100% network security.
Smart Hands
In IT, Smart Hands are technical support systems that leverage on-site technicians, who can respond to any problem quickly and efficiently.
Virtual CIO Services
Our virtual CIO services provide strategic IT leadership and decision-making capabilities, enabling your business to leverage IT for competitive advantage.
Virtualization
Optimize your IT resources and improve efficiency through virtualization technologies, consolidating servers, reducing costs, and enhancing workload management.
Teceze allows us to focus on our core competency, while giving us access to world-class B2B technology and expertise. It’s great to have a partner
Jorge Martinez
IT Director
Teceze is a reliable and professional service provider. The consulting team recently upgraded our security firewall, and they continue to provide proactive services
Jorge Martinez
IT Manager
TECEZE's team of experts are always available to provide quick and effective solutions to any security issues we face. We highly recommend their SOC services!
Susan Johnson
Director of IT
We are extremely pleased with the level of security and protection provided by TECEZE's SOC as a service. They have a comprehensive security monitoring system that ensures that all potential security threats are detected and prevented promptly.
Paul Gladius
CEO
With their advanced monitoring tools and technologies, we have been able to proactively identify and mitigate security threats, preventing potential cyber-attacks. Kudos to the whole team who are definitely the game-changers!
Ricky Renil
Managing Director
TECEZE provided us with an exceptional Cyber Essential Plus certification service. Their team of cybersecurity experts was highly skilled and knowledgeable, guiding us through the entire certification process with ease.
Susan Johnson
Director of IT
We highly recommend TECEZE for any small business looking to achieve Cyber Essential Plus certification and secure its online presence. Kudos to the great work team.
Ricky Renil
Managing Director
TECEZE's Cyber Essentials service was a game-changer for our business. Their expert team provided us with comprehensive solutions tailored to our specific needs, ensuring maximum protection against cyber threats. Highly recommended!
Susan Johnson
Director of IT
Thanks to TECEZE's Cyber Essentials service, we were able to identify and address vulnerabilities in our systems and networks before they could be exploited. Their reliable and efficient service has given us peace of mind and enhanced our cybersecurity posture."
Paul Gladius
CTO
Their Cyber Essentials service was instrumental in helping us achieve certification and compliance with industry standards. The team of professionals worked closely with us to ensure a smooth and hassle-free experience. We couldn't be happier with the results!"
Ricky Renil
Managing Director
We engaged TECEZE to help us achieve GDPR compliance solutions, and we were impressed with their knowledge, professionalism, and attention to detail. Their team worked closely with us throughout the process, and we were very happy with the deliverables.
Susan Johnson
Director of IT
Their team of experts were very knowledgeable, and they were able to guide us through the process with ease. We felt confident that we were in good hands with TECEZE, and we would recommend their services to anyone looking for GDPR compliance solutions."
Paul Gladius
CTO
TECEZE's HIPAA compliance services were exceptional. They were very responsive and communicative throughout the process, and we felt confident that we were fully compliant with HIPAA.
Paul Gladius
CTO
They provided us with an outstanding HIPAA compliance solution that was tailored to our organization's needs. We were very pleased with the outcome, and we would highly recommend TECEZE to any organization looking for HIPAA compliance services."
Ricky Renil
Managing Director
As a small team, we were struggling to keep up with the constant security threats that come with being online. But thanks to TECEZE's skilled team and their continuous application scanning, we now have peace of mind knowing that our systems are being constantly monitored and protected.
Susan Johnson
Director of IT
As a CTO, I was impressed with TECEZE's ability to tailor their continuous security testing to our unique needs. They took the time to understand our applications and set up a comprehensive testing plan that combined skilled manual testing with application scanning.
Paul Gladius
CTO
We were hesitant to outsource our security testing, but TECEZE's team quickly won us over with their expertise and human touch. Their team was responsive and patient with our questions and concerns, and they took the time to explain their findings and recommendations in a way that was easy for us to understand.
Ricky Renil
Managing Director
We recently worked with TECEZE to conduct external penetration testing on our company's network. The team was highly professional and knowledgeable, and they provided us with a comprehensive report detailing all the vulnerabilities they found.
Susan Johnson
Director of IT
Thanks to their expertise, we were able to patch the vulnerabilities and secure our network. We highly recommend TECEZE for any external penetration testing needs.
Paul Gladius
CTO
I reached out to TECEZE for external penetration testing and was impressed by their professionalism and expertise. They conducted a thorough analysis of my website and provided me with a detailed report of their findings.
Ricky Renil
Managing Director
Working with the remote penetration testing team at TECEZE has been a game-changer for our business. Their ability to quickly identify and address vulnerabilities in our system has given us the peace of mind we need to focus on our core business activities.
Susan Johnson
Director of IT
I was skeptical about hiring firewall maintenance services, but after seeing Teceze's comprehensive approach to it, I feel that it is absolutely necessary. Their detailed analytics and logs gave us complete visibility into our network's security and performance.
William Chen
Startup owner
What are Managed IT services? +
Managed IT services refer to the practice of outsourcing IT support and management to a third-party provider. These providers assume responsibility for proactive monitoring, maintenance, and support of a company's IT infrastructure, ensuring optimal performance and security.
What types of IT services are typically included in Managed IT services? +
Managed IT services offer numerous advantages that streamline operations and enhance business productivity. Firstly, it allows you to focus on your core business activities while leaving the IT management to experts. In the realm of managed IT services, a team of dedicated professionals stands guard over your systems, constantly scanning for any signs of trouble.Managed IT services also provide access to a team of skilled professionals who can handle various IT challenges and offer timely support and troubleshooting.
What are the benefits of opting for Managed IT services? +
Opting for Managed IT services brings forth a multitude of benefits, including heightened network security, decreased operational interruptions, proactive upkeep, seamless access to a pool of skilled IT professionals, cost efficiencies when compared to maintaining an in-house IT workforce, the ability to scale IT resources in line with business growth, and the liberty to devote energies to vital business undertakings.
How much do Managed IT services cost? +
The pricing of Managed IT services is dynamic and hinges on variables such as company size, service breadth, and support level. TECEZE typically furnishes flexible pricing models, offering alternatives like fixed monthly fees or pay-as-you-go arrangements, meticulously tailored to meet the specific demands of each client.
Can Managed IT services help with data backup and recovery? +
Absolutely. Managed IT service providers offer data backup solutions that automatically store your data in secure offsite locations. They can set up regular backups and perform periodic data recovery tests to ensure your critical data can be restored in case of a disaster or system failure. This helps you mitigate the risk of data loss and minimize downtime.
How do Managed IT services ensure data security? +
TECEZE employs a combination of advanced security measures to ensure data security. Security measures employed by TECEZE may encompass a range of elements, such as firewalls, intrusion detection systems, antivirus and anti-malware software, data encryption, periodic security audits, comprehensive employee training, and a commitment to adhering to industry-leading practices and compliance standards.
Can Managed IT services help with cloud migration? +
Yes, TECEZE has expertise in cloud services and can assist with cloud migration projects. They can help organisations assess your needs, choose the right cloud solutions, plan and execute the migration process, and provide ongoing management and support for cloud-based infrastructure and applications.
What is the response time for Managed IT service providers? +
Response times can vary depending on the service level agreement (SLA) between the client and TECEZE. SLAs typically define the expected response times for different types of issues or incidents. Common response time targets range from the immediate response for critical issues to a few hours for non-urgent matters.
Can Managed IT services support businesses of all sizes? +
The design of Managed IT services caters to the needs of businesses across the spectrum, encompassing small startups as well as large enterprises, ensuring that organisations of all sizes can benefit from the comprehensive support and expertise offered. TECEZE tailor their offerings to meet the specific needs and budgetary constraints of each organisation, bringing down the cost of managed IT services!
