We are a leading cutting-edge managed IT service provider. We provide reliable network, cloud, and collaboration solutions and offer winning IT support and consultancy.
Experience a seamless and hassle-free business process with our tailor-made managed IT services, comprising infrastructure support, end-user solutions, database management, managed security, and disaster recovery assistance. At TECEZE, we combine the latest emerging technologies with our performance-driven methodologies to deploy a comprehensive IT framework that perfectly aligns with your business needs. Our full-circle IT support solutions are designed to be innovative and future-proof.
Technical Resource
We have experts on board who carry vast subject-matter expertise and resourceful experience.
Our Objectives
Our core focus is to create an engaging customer experience journey with our unique strategies.
Technical Resource
We have experts on board who carry vast subject-matter expertise and resourceful experience.
Our Objectives
Our core focus is to create an engaging customer experience journey with our unique strategies.
Our managed IT services offer reliable and cost-effective solutions that streamline your business operations and enhance your IT infrastructure. With our expert assistance and proactive approach, you can minimize downtime and optimize your system's performance.
We provide top-notch Managed IT services that are backed by solid strategies, ROI-driven methods, and expert assistance. Here's why you should choose us as your trusted IT partner.
Award-winning Services
Our clients trust us as their business partner in growth, thanks to the accountability and transparency we bring to the table.
Expert Solutions
Leveraging our years of field experience, we are a managed IT service provider that can meet your real-time requirements.
Effortless Assistance
We make it easy for you to outsource any technology niche with our scalable and flexible managed IT services near me to ensure smooth operations.
NOC & SOC Centers
At our NOC & SOC centres, we provide comprehensive and uninterrupted IT-managed services, backed by solid strategies.
With over 9 years of experience, we have successfully partnered with businesses in diverse niches on one-off projects and long-term managed IT services providers. Our approach is centered on unlocking endless possibilities for our clients and enabling them to reach their maximum potential. Choosing us will eliminate all the micromanagement requirements!
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Gold
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| ACCOUNT MANAGEMENT | |||
| Incident Management |
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| Service Portal access |
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| Proactive Monitoring |
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| ICMP Monitoring |
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| Capacity Monitoring |
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| Service Delivery Manager (Monthly Meeting) |
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| Carrier Management |
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| Real time statistics (5s delay) |
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| Performance Monitoring |
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| SUPPORT SERVICES | |||
| Applications Support |
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| Antivirus + Endpoint Management |
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| Unlimited remote support |
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| Patch Management and Device Backups |
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| Server Support |
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| Unlimited onsite support (Limited to P1 Issues) |
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| Unlimited Network / Firewall Firmware Upgrade |
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| System / Server / Network Backups |
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| Network Support | |||
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| Firewall Support | |||
| REPORTING | |||
| Alerts reporting |
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| Adhoc reports |
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| Vendor Advisories |
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| Thresholding |
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| Ticket reports |
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| Post incident review |
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| Document Management |
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At our company, we have a diverse network of professionals with technical expertise who provide comprehensive managed IT support service. Our onboarding process for managed IT solutions is quick and easy to follow. Helping your business take a leap ahead with on-point service and reap all the returns you set out for is what we are all in for. Here's a breakdown of our process flow and operations that are driven to benefit you the most:
Project Initiation
We'll create a transition strategy and provide dedicated managers to assist you every step of the way.
Knowledge Transfer
TECEZE will capture your existing operational procedures, protocols, and regulations and assign roles and responsibilities to all our resources.
Reverse Knowledge Transfer
We collect feedback from project SMEs to improve knowledge transition from project acquisition.
Services Setup
Our experts will set up resources, tools, and protocols in close collaboration with your existing teams and vendors.
Service Transition
We take on all responsibilities from your previous vendors in a phased manner to minimize downtime.
Handover
Our resources will take care of everything you need with a hassle-free operational flow once the service start date is reached.
11+
YEARS OF EXPERIENCE
1000+
SATISFIED CLIENTS
5000+
PROJECT DELIVERED
2500+
TECHNICAL RESOURCES
25+
GEOGRAPHICAL LOCATION
95+
COUNTRIES COVERAGE
100+
TECHNOLOGY PARTNERS
24/7 NOC Support
Our NOC centres located in the USA and UK provide round-the-clock support to manage and monitor your databases, servers, networks, and applications.
Firewall Auditing
Our firewall auditing services help businesses identify security vulnerabilities and provide tailored solutions to mitigate risks and protect assets.
Firewall Maintenance
Our firewall maintenance services include regular patches, updates, and performance checks to make sure that the network's security is optimized and up-to-date.
Firewall Management
Our comprehensive firewall management solutions are designed to meet all your infrastructure security requirements, ensuring your operations are protected from imminent dangers.
IT Consultation
We will assess the end-to-end of your infrastructure and present you with dynamic strategies that will boost your operational efficiency.
IT Helpdesk Support
Get reliable technical support and quick issue resolution through responsive helpdesk services, including system maintenance and user support.
IT Roadmapping Strategy
Our experienced team of experts takes a strategic approach to developing an IT roadmap that aligns with your business goals and objectives.
Software Assistance
Our software development team provides consulting services, hosting solutions, and development assistance for cloud and networking software development.
TECEZE's team was incredibly knowledgeable and thorough in their assessment of our firewall settings. They provided clear and actionable recommendations for improving our security and performance, and we couldn't be happier with the results.
Paul Gladius
CTO
TECEZE's team worked within our budget and provide customized solutions that were easy to implement. Now, our network is faster and more secure than ever before. I would definitely recommend TECEZE's services.
Ricky Renil
Managing Director
Teceze's firewall maintenance services are worth every penny! Their expertise in firewall configuration is unmatched. They worked closely with me to identify my business needs and then provide customized solutions to fulfill those unique requirements.
William Chen
Managing Director
Teceze saved my business from an impending disaster. Their firewall monitoring and maintenance service helped us catch a potential breach that could have turned devastating for my business. Thanks to their 24-hour availability and quick response time, the issue was fixed immediately.
Rebecca Green
Chief Technology Officer
Teceze's firewall optimization services are top-notch. They were able to fine-tune the configurations to maximize our business network's throughput. That has given us faster access to critical data and applications. Overall, Teceze helped us become more efficient and productive.
Claire Johnson
Chief Information Officer
What are the benefits of managed IT services? +
Managed IT services can help businesses meet their technology needs while reducing operational costs. Outsourcing IT to a trusted provider can help organizations focus on their core operations and improve productivity.
What should businesses consider when choosing an IT service provider? +
It's important to review the provider's portfolio and experience in handling businesses of different sizes and verticals. Also, make sure they offer solutions that meet your specific business goals at low-managed IT service cost.
Who should opt for managed IT services? +
Any business that requires technical support beyond its internal capabilities can opt for managed IT services. This includes businesses of any size and vertical.
Why choose TECEZE for managed IT services? +
TECEZE provides reliable, customized solutions and technologies that meet specific business goals. Our focus is on delivering maximum ROI and helping businesses scale their operations.
Can managed IT services provide scalability for business growth? +
Yes, partnering with a resourceful organization like TECEZE can offer more room for scalability. Our solutions and technologies are designed to grow alongside your business.
How are managed IT services different from outsourcing? +
Managed IT services involve working closely with a provider to handle all technology needs, while outsourcing typically involves hiring a third party to handle specific technology niches.
How can businesses get started with TECEZE for managed IT services? +
Simply get in touch with us to discuss your specific business needs and we'll present you with a customized solution that meets your requirements.
What about the cost of managed IT services? +
TECEZE offers competitive pricing with a focus on delivering maximum ROI. Our quotations are transparent and justified to meet your operational demands while keeping costs in check.
