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Teceze’s Managed IT Services provide personalized service that sets us apart. This approach allows us to deliver more value, and this is why we have a 100% customer satisfaction rate. We create simple and robust platforms that are scalable, enabling collaboration with a tailored approach as per your requirement helps in increasing your productivity. Our affordable IT solutions can lower your overall costs enabling you to be more competitive in the market and also helps in staying you up and running. We minimize risk to maximize the uptime of your business. We take away all your IT technical issues, so you can get on running your business at peace which ultimately helps in growing your business.
That’s why we offer you a wide range of services that meet your needs, including; Desktop as a Service, Managed Security, Managed Network, Identity, and Access Management, Managed Hosting, Managed Compliance, and many more.
We understand that it is necessary to make the decision to turn over, a part or all of the IT role to a third party and a smooth transition is essential to the ongoing partnership’s success. You are in safe hands, with Teceze. Our tried and tested approach is based on longstanding experience.
We will seamlessly, effectively, and on-time migrate all or part of your IT services from you or your current supplier to us.
We assign a dedicated transition manager, set out the transition strategy, and decide on the requirements for transition progress and the path to implementation.
We use existing suppliers and internal teams to capture and share information. We outline each Party's roles and obligations in the process.
Reverse KT where knowledge recipients give documented feedback to project SMEs to demonstrate knowledge acquisition during the service transition process.
We use existing suppliers and internal teams to capture and share information. We outline each Party's roles and obligations in the process.
In a phased approach, we take responsibility for services from the current supplier or customer to mitigate any potential impact on the business as usual.
We contractually shoulder the responsibility as per the agreed SLA for the delivery of all in-scope services after the "Service start date".
Our award-winning Managed IT Services is present throughout the UK, Ireland, Sweden & USA. We support businesses that have IT Managers or don’t have an in-house IT department.
Our IT support includes remote and on-site support, during office hours and out of office hours. We don’t just manage the IT technical issues, we look for solutions to help your growth in the business. We can take care of Ad hoc IT support or you can block some hours in advance by buying support tickets in advance.
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Account Management
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We’d love to speak to you! Some of our most successful partnerships are with organisations that have switched to Teceze from an existing provider. The reasons why they move are many and varied. Some have simply outgrown their existing partner and looked to Teceze for more mature services.
Others, through rapid growth, needed round the clock IT support and their existing partner couldn’t provide that.
For pricing on these additional services, please contact our sales team directly on sales@teceze.com
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