A global automotive safety technology business partnered with HCLTech and TECEZE to securely retire 1,500 IT assets within a 12-month programme. TECEZE managed certified data wiping, degaussing, physical destruction and end-to-end chain of custody, achieving 99% SLA attainment against a five-business-day turnaround.
The client is an automotive safety technology business developing advanced driver assistance and active safety systems for vehicle manufacturers, with engineering centres and commercial facilities internationally.
End-of-life devices containing sensitive engineering and design information required provable sanitisation rather than best-effort deletion. For an automotive safety technology company, the data on retired devices wasn’t incidental — it represented design and engineering IP that couldn’t be assumed erased simply because a device had been decommissioned. Every asset needed to remain traceable from collection through processing and final disposition, with no gap in custody where a device’s status or location became uncertain.
That traceability requirement had to hold at scale and across a global footprint, with a consistent agreed turnaround per batch rather than variable timelines depending on region or asset volume. Anything short of certificate-backed documentation for every applicable asset would have left the organization unable to demonstrate compliance if challenged, turning IT asset disposal from a routine operational task into unmanaged risk. The organization needed a disposal partner that could guarantee provable data destruction, unbroken chain of custody, and consistent turnaround simultaneously rather than treating them as separate concerns.
HCLTech engaged TECEZE as its specialist delivery partner to manage secure asset disposal with individual asset traceability, controlled disposition and certificate-backed sanitisation. Every asset was individually tracked from collection through processing to final disposition, maintaining a complete custody record at asset level rather than relying on batch-level assumptions about where a device had ended up. Assets were routed to data wiping, degaussing or physical destruction according to device type and data classification, ensuring the method of sanitisation matched the sensitivity of what the device had held rather than applying a single blanket process to everything that arrived. Certified data wiping generated a Certificate of Destruction mapped to the individual asset, while e-waste certificates supported applicable physical disposal activities, giving the organization documentary proof for every asset rather than a general assurance covering the batch as a whole. Collection, processing and certification were managed against the agreed five-business-day cycle, with disposal documentation issued as part of the process rather than reconstructed after the fact.
From challenge to transformation, the solution included:
Every asset individually tracked from collection through processing to final disposition, maintaining a complete custody record at asset level.
Assets routed to data wiping, degaussing or physical destruction according to device type and data classification.
Certified data wiping generating a Certificate of Destruction mapped to the individual asset, with e-waste certificates supporting applicable physical disposal activities.
Collection, processing and certification managed against the agreed five-business-day cycle, with disposal documentation issued as part of the process.
Operational transparency and stakeholder alignment are critical to program success. A layered governance model keeps program health and asset traceability visible:
| Cadence | Forum | Focus |
|---|---|---|
| Per Batch | Collection & Processing Review | Batch turnaround against the 5-day SLA, asset count reconciliation, exception handling |
| Weekly | Certification Status Review | Certificate issuance status, data-wipe confirmation, e-waste documentation |
| Monthly | Governance Call | SLA attainment, chain-of-custody audit sampling, disposal method mix by classification |
| Quarterly | Business Review | Programme volume trends, documentation completeness, contract scope review |
“TECEZE provided the traceability, secure handling and documentation needed to retire sensitive IT assets with confidence.”
— Senior Operations Lead
HCLTech served as the Systems Integrator, holding the client relationship and overall programme governance, while TECEZE operated as the specialist delivery partner for secure IT asset disposal.
The established disposal model provides a repeatable framework for future IT asset retirement, maintaining individual asset traceability, classification-driven disposition and certificate-backed documentation throughout the lifecycle.