TechVision Bank modernizes infrastructure and achieves 99.2% uptime across 50+ global locations

Teceze delivered cloud infrastructure modernization, consolidating on-premises systems into a hybrid cloud architecture with enterprise-grade disaster recovery and 24/7 monitoring.

About TechVision Bank

TechVision Bank is a leading financial institution headquartered in Singapore, serving over 2 million customers across 15 countries in Asia-Pacific. The organization delivers retail banking, corporate lending, and investment services through digital and branch channels, with annual transaction volume exceeding $500 billion.

At a glance

Industry
Financial Services
Headquarters
Singapore
Products & services
Cloud infrastructure modernization, hybrid architecture design, disaster recovery setup, 24/7 managed services
Challenge
Legacy infrastructure unable to support digital acceleration; compliance risk across regions

Success highlights

  • 99.2% uptime SLA across all production systems, exceeding banking industry standards
  • 45% reduction in infrastructure operational costs through cloud optimization
  • 15 minutes average disaster recovery time objective (RTO), down from 4 hours
  • 100% regulatory compliance maintained across all jurisdictions

The challenge

Corporate meeting

Legacy Infrastructure Unable to Scale with Digital Ambition

The constraint: Fragmented data centers, inconsistent security controls, multi-jurisdiction compliance, slow disaster recovery

TechVision Bank operated a fragmented infrastructure spanning 15 data centers across the Asia-Pacific region, with aging on-premises systems, inconsistent security controls, and limited disaster recovery capabilities. Uptime varied inconsistently across regions, with legacy infrastructure unable to meet the 99%+ SLA requirements financial transactions demand, leaving the bank exposed to reliability risk that a modern institution couldn’t absorb.

Regulatory compliance exposure compounded the technical risk: Basel III capital requirements, SWIFT security standards, and local banking regulations across multiple jurisdictions all required consistent enforcement, but fragmented infrastructure made consistency difficult to guarantee. Disaster recovery times sat at a 4-hour RTO with manual failover processes — unacceptable for operations that run 24/7 — while high infrastructure maintenance costs left the bank unable to scale dynamically as transaction volume grew. The bank needed a foundation that could unify infrastructure, standardize compliance enforcement, and modernize disaster recovery simultaneously rather than address them one at a time.

Our approach

Hybrid Cloud Architecture with Managed Services and Continuous Governance

Rather than a disruptive lift-and-shift, Teceze implemented a phased hybrid cloud migration, consolidating workloads while maintaining regulatory compliance and continuous operation. Migration moved in tiers rather than all at once — non-critical systems first, transactional databases second, and real-time trading engines last sequencing risk so the systems that could least afford disruption moved only once the pattern had been proven on lower-stakes workloads.

From challenge to transformation, the solution included:

Phased Cloud Migration

Tiered migration approach—Tier 1 non-critical systems, Tier 2 transactional databases, Tier 3 real-time trading engines—sequenced to minimize business disruption.

Active-Active Disaster Recovery

Active-active disaster recovery across AWS Asia-Pacific regions with sub-minute failover for critical systems.

Regulatory Compliance Automation

Basel III capital monitoring, SWIFT audit controls, and encryption standards built directly into infrastructure-as-code templates.

24/7 Managed Services

Dedicated infrastructure team across India and Singapore providing round-the-clock monitoring and incident response.

The Results

Proven results at scale

99.2%SLA Uptime
15 minRecovery Time
45%Cost Reduction
99.2%SLA uptime maintained consistently across all production systems—roughly 7 hours of downtime annually
15 minRecovery time objective with automated failover, down from a previous 4-hour window
45%Reduction in infrastructure operational costs through cloud optimization and dynamic scaling

What the client says

“Teceze didn’t just move our systems to the cloud—they fundamentally transformed how we operate. The combination of technical depth, regulatory expertise, and round-the-clock support gave us confidence to accelerate our digital transformation. Six months in, we were already seeing cost savings; today, our infrastructure is our competitive edge.”

— VP Infrastructure & Operations, TechVision Bank

Delivery partnership

How Teceze Executes on This Engagement

Teceze provided the full-stack delivery: infrastructure architecture, cloud strategy, migration planning, compliance engineering, and ongoing 24/7 managed services. Governance included:Weekly infrastructure review meetings with documented performance dashboards (uptime, cost, security posture) accessible to finance and compliance teams. Monthly compliance audits ensuring continuous alignment with Basel III, SWIFT, and regional banking regulations. Quarterly infrastructure forums with C-level stakeholders, reviewing capacity planning and cost optimiz

Looking ahead

Next-Generation Capabilities and Continued Optimization

TechVision Bank is now positioned to pursue advanced capabilities previously out of reach.

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