An Inter-State Datacentre Lift and Shift Delivered at 100% SLA

Teceze delivered a complex inter-state datacentre relocation programme as specialist delivery partner, successfully relocating 50+ devices from a source datacentre in Wisconsin to a destination datacentre in Georgia. The engagement covered site survey, decommissioning, packaging, managed logistics, installation, and testing, completing the entire lift and shift within the agreed service interruption window while maintaining 100% SLA compliance and achieving zero equipment loss or transit damage.

About the Client

A global building technologies and smart infrastructure business providing building automation, fire safety, security, and HVAC systems to commercial and industrial customers, with significant United States operations. Datacentre relocation is among the highest-risk activities in infrastructure delivery: every device that leaves a rack must arrive, be reinstalled correctly, and return to service there is no partial success, and a single mis-sequenced dependency can extend an outage from hours into days. Infosys, as Systems Integrator, holds the client relationship and overall programme governance, and engaged Teceze as its specialist delivery partner for this mission-critical relocation.

At a glance

Industry
Building Technologies & Smart Infrastructure (United States)
Headquarters
US operations with datacentres in Wisconsin and Georgia
Products & services
Datacentre lift and shift, site survey, decommissioning, packaging, managed logistics, installation, testing
Challenge
Inter-state physical transit, zero-tolerance completeness, dependency sequencing, restricted outage window

Success highlights

  • 100% SLA attainment across the entire relocation programme
  • 50+ devices relocated, reinstalled, and tested with zero equipment loss or transit damage
  • Complete inter-state datacentre move executed from Wisconsin to Georgia within the agreed window
  • Service restoration verified through testing at every device rather than assumed
  • Survey-led planning eliminated reinstallation surprises with no dependency errors encountered
  • Dependency sequencing ensured progressive service restoration rather than complete outage
  • Managed logistics with custody control protected equipment through inter-state transit
  • Zero unplanned downtime extending beyond the agreed service interruption window

The challenge

Corporate meeting

Executing a Zero-Tolerance Inter-State Datacentre Relocation

The constraint: Zero partial success tolerance, dependency-sequencing risk, inter-state transit exposure

Datacentre relocation is among the highest-risk activities in infrastructure delivery. Every device that leaves a rack must arrive, be reinstalled correctly, and return to service—there is no partial success, and a single mis-sequenced dependency can extend an outage from hours into days. The programme required moving 50+ devices across state lines from Wisconsin to Georgia, introducing transit risk—vibration, handling damage, and environmental exposure—absent from same-building moves.

Our approach

Survey-Driven Relocation Model Combining Detailed Planning, Controlled Execution, and Comprehensive Verification

Teceze implemented a structured datacentre relocation approach prioritizing detailed pre-move planning, controlled decommissioning and logistics, and comprehensive post-installation verification. The approach combined detailed site survey and relocation planning capturing rack layouts, connections, and dependencies, controlled decommissioning and packaging to withstand inter-state transit, managed logistics with custody control tracking throughout the move, and complete installation with full testing before service sign-off. This model transformed a high-risk relocation into a controlled, predictable execution with zero equipment loss and on-schedule completion.

From challenge to transformation, the solution included:

Survey-Led Relocation Planning

A detailed site survey preceded any physical work, capturing rack layouts, cable connections, equipment interdependencies, and power sequencing so the reinstallation plan was built from verified reality rather than existing documentation that was often outdated or incomplete.

Controlled Decommissioning and Packaging

Devices were decommissioned in dependency order—identifying which systems had to remain running longest to support others, and which could be taken down first. Equipment was then packaged to withstand inter-state transit, protecting against the handling and vibration risk of long-distance road movement.

Managed Logistics with Custody Control

Transit between Wisconsin and Georgia was managed as a controlled logistics movement with full custody tracking rather than a standard freight consignment, providing real-time visibility and accountability throughout the journey.

Installation with Full Testing

Every device was reinstalled and tested before sign-off, so service restoration was verified rather than assumed at the point of handover, and any connectivity or configuration issues were identified and resolved immediately.

Governance and Reporting Cadence

As a discrete, phased relocation project rather than an ongoing managed service, governance was structured around the move’s key milestones rather than a standard operating cadence:

Cadence Forum Focus
Pre-Move Survey and Planning Review Rack layouts, dependency sequencing, packaging and transit plan sign-off
During Transit Daily Custody Tracking Real-time location and custody status, transit risk monitoring
Post-Move Installation and Testing Review Device-by-device verification, outstanding issues, service restoration sign-off
Programme Close-Out Final Governance Review Full relocation completion, SLA attainment, lessons learned
The Results

100% SLA Attainment with Zero Equipment Loss Across Inter-State Relocation

100%SLA Compliance
50+Devices Relocated
ZeroEquipment Loss
100%SLA attainment throughout the entire relocation programme, with zero unplanned downtime extending beyond the agreed window
50+Devices relocated, reinstalled, and tested successfully across the inter-state move from Wisconsin to Georgia, completed within the agreed service interruption window
ZeroEquipment loss or transit damage, with zero dependency errors encountered during rebuild and service restoration verified through testing at every device

What the client says

“A datacentre relocation is one of the highest-risk infrastructure moves you can make. Teceze approached our Wisconsin-to-Georgia move with a level of planning and control that was frankly impressive. Their survey-led approach meant the reinstallation plan was built from reality, not guesswork. They managed dependencies flawlessly—we had progressive service restoration, not a complete outage. Zero equipment loss, 100% SLA, and on-schedule completion. That’s exactly what we needed to see from a partner executing mission-critical infrastructure work.”

– VP, Infrastructure & Operations, Building Technologies & Smart Infrastructure Company

Delivery partnership

How Teceze Executes on This Engagement

Teceze provides comprehensive datacentre relocation services including detailed site survey and relocation planning, controlled decommissioning respecting infrastructure dependencies, expert packaging protecting equipment during inter-state transit, managed logistics with full custody and tracking control throughout the movement, expert installation at the destination datacentre, and complete testing of all relocated systems before service sign-off.

Looking ahead

Post-Engagement Value and Ongoing Partnership

The successful completion of this inter-state datacentre lift and shift at 100% SLA demonstrates Teceze’s capability to execute mission-critical infrastructure relocation programmes with exceptional planning discipline, risk management, and operational control. The survey-driven planning approach, dependency sequencing methodology, and logistics management framework established during this engagement create a reusable model for future datacentre migrations or infrastructure relocations. This engagement positions Teceze as a trusted strategic partner for the organization’s ongoing infrastructure transformation and relocation initiatives.

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