IT Asset Migration Streamlined Through Lift and Shift Support

Coordinating Secure IT Asset Movement Across Locations

About the client

Teceze provided structured coordination for the secure movement of IT assets between locations, supporting accurate inventory tracking and timely delivery while keeping activities aligned with operational requirements.

At a glance

Industry
IT Services & Digital Consulting
CLIENT
Infosys
Business Requirement
IT asset lift-and-shift support between locations
Service
IT Asset Movement & Logistics Support

Success highlights

  • 90% Structured coordination supported the safe and controlled movement of IT assets between locations
  • 98%Asset inventory was tracked throughout the movement process to maintain visibility and accountability
  • 97% Coordinated logistics helped ensure assets reached their destination in line with operational requirements
  • MTTR improved from 5.6 to 4.8 days
  • Workforce scaled from 26 to 30 FTEs

The challenge

Corporate meeting

Coordinating Time-Sensitive

IT Asset Movement

Moving IT assets between locations requires more than physical transportation. Assets need to be identified, tracked, coordinated and delivered without disrupting operational requirements.For Infosys, the requirement was to support lift-and-shift activities across locations while maintaining control over asset movement and inventory accuracy

The engagement required a structured delivery approach that could coordinate the movement process from origin through to destination while ensuring that assets remained accounted for throughout the activity

Our approach

A structured delivery model focused on control and execution

Teceze established a coordinated approach to IT asset movement, combining logistics planning, inventory tracking and delivery coordination to provide greater control across each stage of the process

From ad hoc hiring to a governed, phased rollout, the transformation included:

Secure movement coordination

Asset movements were coordinated with a focus on secure handling, clear movement planning and timely execution between locations

Inventory tracking

Asset information was tracked throughout the movement process, helping maintain visibility from collection through delivery

Delivery coordination/h5>

Teceze coordinated delivery activities to ensure assets reached their intended locations in line with agreed operational requirements.

Operational alignment

Movement activities were coordinated around location requirements and timelines, helping minimise disruption to ongoing operations

Governance and reporting cadence

A structured coordination model provided visibility across asset movements, delivery status and outstanding activities, allowing issues to be identified and addressed during the movement lifecycle

Cadence Forum Focus
Daily Movement planning/td> Asset identification and movement requirements
Weekly In transit Tracking and coordination
Monthly Delivery Receipt and destination confirmation
Quarterly Close-out Inventory and activity completion
The results

Controlled asset movement with greater visibility and delivery consistency

SecureIT asset movement coordinated across locations
AccurateInventory tracking maintained throughout the movement lifecycle
Timely
Delivery coordinated around operational requirements
~9,474Total tickets handled (7,771 requests, 1,703 incidents)
3.5 daysMTTR in May, improved from 5.6days
28-29Engineering FTEs, scaled from 24

What the client says

“Teceze provided the structure and coordination needed to keep our IT asset movements controlled, visible and aligned with operational requirements.Their focus on inventory accuracy and timely delivery helped make the lift-and-shift process more predictable.”

— IT Operations Lead

Delivery partnership

How Teceze supports Infosys on this account

Teceze provides the coordination and delivery capability for IT asset lift-and-shift activities, supporting movement planning, inventory tracking and delivery execution.The model is designed to provide clear visibility and accountability throughout the asset movement lifecycle

Looking ahead

Building greater control into IT asset movement

The delivery model provides a foundation for consistent and repeatable asset movement as location requirements evolve

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