Teceze implemented validated device management for a top-10 pharmaceutical company, enabling GxP-compliant operations across manufacturing and clinical functions. The result: 55,000 devices governed with full FDA compliance, 100% audit readiness, zero compliance violations, and seamless evidence collection.
Pharmaceutical Company is a top-10 pharmaceutical company with validated manufacturing systems and clinical trial operations across multiple continents. The organization manages one of the most heavily regulated device estates in pharma requiring GxP compliance per FDA 21 CFR Part 11, validated change management, and continuous audit-trail logging.
Pharmaceutical Company faced a compliance-driven constraint: FDA 21 CFR Part 11 requires validated systems, electronic signatures, tamper-proof audit trails, and documented change management for any system touching drug development or manufacturing. Clean room manufacturing requires sealed devices preventing contamination risks.
The engagement demanded implementing validated MDM platform with full IQ/OQ/PQ documentation, configuring electronic signature workflows, deploying clean room compliant kiosk profiles, and preparing for government inspections.
Teceze designed and implemented validated Intune environment with full IQ/OQ/PQ documentation: segregated GxP device policies, e-signature workflows enforced at device level, clean room kiosk profiles with device locking, and automated compliance reporting.
From challenge to transformation, the solution included:
Installation Qualification documenting system configuration. Operational Qualification validating behavior. Performance Qualification proving system performance over time.
Separate device groups with distinct policies. Clear labeling preventing misconfiguration. Automated compliance checks preventing policy drift.
Multi-factor authentication for regulatory submissions. Digital signatures with timestamp and user identity. Non-repudiation proving authorized user action.
Local caching of large design files reducing re-transmission. CDN delivery of frequently used libraries.
Operational transparency and stakeholder alignment are critical to program success. A layered governance model keeps program health and costs visible:
| Cadence | Forum | Focus |
|---|---|---|
| Daily | Compliance stand-up | Device validation status, change management approvals, audit trail integrity, incident reporting |
| Weekly | Compliance review | Device deployment metrics, GxP compliance status, validation documentation status, at-risk devices |
| Monthly | Governance call | Overall compliance posture, regulatory audit preparation, quality assurance integration, FDA readiness |
| Quarterly | Business review | Program health, compliance certification status, government inspection history, expansion roadmap |
“Regulatory compliance is not optional in pharma—it is existential. Every device touching drug development must be validated and auditable. Teceze built infrastructure where compliance is architected in. Our manufacturing teams move faster because they trust the system. FDA inspectors audit with confidence.”
—- Pharmaceutical Company — Chief Compliance Officer, Regulatory Affairs
The engagement is delivered by Teceze as the primary regulatory and infrastructure partner. Teceze provides validated MDM architecture, GxP compliance design, electronic signature configuration, clean room device lockdown, regulatory reporting automation, and ongoing optimization.
With the first 16 months establishing proven provisioning velocity, focus shifts to advanced capabilities and cost optimization.